AiryhairReviews of airyhair.com

I purchased airyhair last month at the beginning of March. The order screen promised it would be shipping in 6 days and I will receive the shipment in up to 15 days. This week is my wedding and I have contacted the seller MULTIPLE times to stop my shipment that is STILL in China for a month now!!!! They refuse to stop my shipment and wants me to get the order delivered to my home in the US and then wants me to SHIP IT BACK TO CHINA for a refund. I have opened a dispute case on PayPal and now they are saying something totally different than when I contacted the seller the first time. They are saying that "shipping is not preferred" when I placed the order. If shipping isn't preferred why would I buy from them???? So now I am out $200 and no hair for my wedding this week and I am so livid. PLEASE BEWARE. And since I can't reply to Airhair I am editing my response. I do not want "free hair" from your company. I have been asking for 2 weeks to stop my shipment. I had to go to a local store and purchase my extensions yesterday and I have the receipt. I do not want your extensions!! My wedding is in a few days, and I have no need for the hair after my wedding. This company is pathetic for thinking I want " free hair" after contacting this company MULTIPLE times in MULTIPLE ways to stop my shipment from leaving China and me paying for the shipping costs back to China and losing hair to get a refund of $120.

This is great quality hair! My hair stylist was really surprised by both, thickness, great color and quality. For those debating between expedited shipment and regular, get expedited. It is just a little extra, but you get your product so much faster! I ordered my first set on February 26th and got it only a month later (due to Chinese New Year holidays). I am sure it takes much less time for regular shipment under regular circumstances. The owner was very nice and answered in details all of my emails inquiring about the status of my order. My next set was ordered via expedited shipment and I can't describe how happy and excited I was to get in mail just in a week since my order was placed!!! Also, for those who are getting tape-in hair extensions for length, I would suggest getting 2 packs (40+40). I ordered only one pack the first time around, which ended up not being enough (and I have pretty thin and fine hair). If you are getting hair extensions for volume only, then just one pack of 40 should be ok.

I wish I got express shipping as it only takes 2 biz days to deliver instead of free, which is at around 10 days. Can't complain when it is free but still. The hair is gorgeous, my previous set lasted 7 months and I just got a replacement, same quality, smells really good, really soft and softer than my own real hair.

Longtime customer here, been buying in big quantities for 4 of my salons for probably over 8 years now (yes, that long), and here's a thing, their hair is great, tested and proven multiple times. I see a lot of customer support reviews and as long as you are not using curse words or abusing their support, they will be very kind to you. My now fired coworker did this mistake and sent them multiple emails with threats (because 1 package was missing). They offered a full refund or rush delivery for free, which is a sign of good support. She kept telling about multiple bad reviews if they don't speed it up asap. At that point, I had to work really hard to gain their trust again. So basically, as long as you are reasonable and allow them to work in your favor, fix all, etc. they are great. As soon as you start the "blackmail thing", which seems to be a growing trend these days, they will no longer accept your orders. So -1 start for that, but it is their decision, and 5 stars

Well then, here's my review. I ordered my loopextensions on the 28th february - after asking so many times where my order is I got the reply, that is it finally shipped, but tracking number is still missing. I'm a really sad, I really thought it would go faster... I hope I will get my hair in march, i really need it and have an appointment at the barbershop, to apply them. Mh... I was really excited when I first heard of Airyhair. Hope I get them soon, so I can give 5 stars maybe?

I, like others, googled hair extensions and came across Airy Hair. I was drawn in by the price, which is cheaper than most others. I made my purchase on Febraury 2nd, paid extra for expedited shipping, and didn’t receive confirmation that they had even shipped until March 8th. When I contacted support I was informed that the entire factory was shut down for the entire month of February due to the Chinese Holidays. I understood (as it plainly said so on the website) but it was still a huge inconvenience as I had to have them sooner and ended up purchasing another set from a US based company. I received my hair today and am a little disappointed with the quality. The clips are rather large and bulky, and I purchased a set of 18” 200g clip ins and they feel rather thin. Hoping when I wash them they will bulk up. The color is gorgeous though and overall I’m content with the order.

Well I actually love their hair. Just when I order I am given the wrong order. First time ordered tape ins got the micro beads. Then the second asked for 20” blond tape ins, receive 15” clip ins. I guess they sent my hair to someone else and I have her order quite annoying especially when you have appointments made each time and then cancel last minute and had to pay a booking fee with my hair stylist.

I bought 15 rollers for home use and I’m pretty satisfied with the items. The curlers are very easy to use and put on. I like that there is a clip that holds them in so I don’t have to use any additional clips. They feel pretty comfortable on my head so I don’t mind leaving them in for longer periods of time. the rollers have a nice grip on the hair so they stay in place. I didn’t experience them falling out or anything. The curls look fancy, like they were done by a professional.