AirtherealReviews of airthereal.com

Ho avuto bisogno del servizio postvendita di un prodotto. Sono stati molto veloci a cercare di risolvere il problema e una volta visto che era un problema tecnico hanno proceduto alla sostituzione del prodotto. Ottimo servizio!

After receiving the air purifier I detected a noise with the fan when shutting off the unit. I contacted customer service. They asked for a video of the unit making the noise. After reviewing the unit they sent me a replacement. I would recommend this air purifier to my friends works very well. My wife has asthma and could tell the difference right away.

The unit I received is defective and doesn't to turn on the way the instruction manual says it is supposed to. Update. They sent me a replacement that does work.

I had issues with the first mobile ozone machine sent. Sent an email to customer support and they were helpful. The company was quick to send another unit free of charge. Received the new mobile ozone and so far so good! I purchased the open box for a great price.

Great and fast customer service!

We have a bought 6 of their air purifiers and have loved them. I use one in my classroom also. They have helped my allergies and also helped our house smell fresh, even with two dogs! They also have great customer service!

Thanks for standing behind your Products noisy fan issue you sent me a new one thank you so much!

Customer and tech support are fantastic! After several years of heavy use, including through some construction, one of my air purifiers started to have issues. We had several back-and-forth emails as the staff in customer and tech support helped me troubleshoot the issue. I love that we were able to to come up with a resolution remotely. It took a bit of time, but we didn't waste money and fuel shipping the unit back and forth, and they were willing to work on it instead of just suggesting a put this one in the landfill and buy a replacement. I'm still using the unit.