Marty L.
I ordered over 2 weeks ago and still …
I ordered over 2 weeks ago and still have yet to receive my order.
AirSplat Airsoft Guns Warehouse Nation's Largest Airsoft Gun Retailer - Full line of all types of airsoft guns and accessories
Airsplat (airsplat.com) has 170 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Marty L.
I ordered over 2 weeks ago and still have yet to receive my order.
Steven F.
Product arrived and is 100% as advertised. Quick delivery too....
Devin B.
Placed an order and received no confirmation email or tracking number. Called customer support twice about this and all they did was give me and order number which is completely useless. It's been two weeks and I still don't have what I ordered. This is the first time I've ordered from air splat in years and I can definitely say it is my last.
Theinwardlamp
Terrible shipping and customer service
Steven K.
Straight forward, quick and easy service!
Shawna E.
wasn't happy that the gun I ordered wasn't in stock and I didn't get a refund back on my card but a store credit, I think the option should have been mine to make!
Kevin H.
Ordered a GHK G5 hop up unit to replace my broken hop up. Gas Guns+ Plastic parts = it breaks over time. It happens. Although the item arrived in the mailbox in a timely manner, I received a hop up unit for an entirely different platform. I sent an email regarding the issue with the order and I never got a response back. Do yourself a Favor and order Airsoft items from reputable sites such as evike.com (even ehobby is better than ordering from Airsplat). I ordered from Airsplat since it was the only closest online retailer to me that carried the item as I needed the item in a hurry. I was willing to take the risk by not listening to others who had awful experiences with Airsplat. And this happened. Do yourself a favor and order somewhere else. It's not worth the risk and headache.
matthew R.
almost 3 days and my order hasn't even shipped yet, it's still processing. The money was actually taken from my account but my order has yet to ship. Not sure why 3 days later it's still processing but I am highly disappointed
Response from AirsplatMay 1, 2017
We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry. We apologize for any inconvenience this may have caused. Our system that provides automated tracking is currently under maintenance. For privacy, we have sent your tracking information to the email address provided with your order. Order placed on: 04/27/17 Shipped: 04/28/17 Warm Regards, Airsplat Support