Airsoft MegastoreReviews of airsoftmegastore.com

Perfect place to buy an air gun! Seriously. Prices are great compared to others.

Never buying there again. They sent me the gun I ordered, the barrel did not line up with the rail. And I sent it back and they said they would send another. I waited a week and called, they forgot to send my replacement gun, they fixed it and it was on it’s way. It got to me and the barrel was bent, I called again, they refused to refund me or send me a new one.

Terrible manager, terrible customer service, wouldn't give them 1 star

As others have said - ZERO customer service. I ordered a pistol from them, but it came with no instruction manual. ZERO response to multiple emails to their “customer service”. Thanks to independent posters on YouTube i was able to figure out what I needed to know. Do NOT recommend purchasing from these guys!!

check Better Business Bureau report before you buy I've been arguing with this company to get a refund for over a year now still no resolution do not buy from this company

They have zero customer service. Sent emails with no response. Their guns don't work and they want to charge you to fix them even when they don't work from day 1. How about sending a product that actually works. Their return policy is BS. They were supposed to send an RMA twice but never did. They don't care about their customers. Very disappointed I was ripped off twice! Don't buy ANYTHING from them!!!!

Tried calling to setup a order. Called multiple times never was answered! so i called airsoftgi.com. Got connected right away placed on a brief hold and then it was a breeze they helped me threw every question or concern i had! definitely wouldn't advise dealing with airsoft megastore if they cant pickup a phone to help customers..btw they lost out on a $700 order from me due to lack of customer care/support! Seems they take more time to make a YouTube video then running the actual online business... hope this review can help anyone looking to avoid a not so good online store!

Customer service was terrible, Ordered a custom gun builder that came in broken, they told me I would be refunded the shipping costs when it came to there store, Emailed them multiple times when it wasn't refunded, no reply, called multiple times and my number was blocked. ORDER STUFF FROM EVIKE I HAVE NOT HAD ANY PROBLEMS WITH THEM!!!!