Airsoft MegastoreReviews of airsoftmegastore.com

Stay away from the company. Last time I purchased from airsoft megastore was 8 years ago. The product I received did not work upon opening and I sent an email to solve the problem. The representative took 10 days to read my email and then sent a broken replacement part that they believed would work. Clearly, the part did not work and ended up contacting again. The representative waited until the day after the returns expired(21 days) and told me that I am out of luck. This company is unprofessional and unreliable selling broken airsoft gun and not backing customers on their purchases. I recommend stay away from them.

No refund for items PayPal had to dispute it

Most horrible airsoft shopping experience ever the experience I had with them cause me to get charged twice on my account which they said later on they could not find so they could not refund me for a gun that the website said was installed but I'm not told until a month later after calling and calling and emailing and emailing that this gun isn't in stock actually and that I could get refunded or get a replacement item of same value I said sure let's do the replacement item well they charge my card before I even made a selection for a second time for the same gun that was never in stock this experience has messed up airsoft for me honestly don't even want to get involved with airsoft after this megastore incedent I'm just never to play airsoft after that they just completely messed up the whole sport for me which is sad because I really love airsoft but I just can't do it anymore after experience in that honestly if I could I give them negative five stars

I had a great response time to my questions and very helpful information given to me by the support team. I have purchased products based on this great showing of the customer service they provide.

Only gave 1 star because you have to click something! This place is a dump. They didn't get me any confirmation or tracking info! When I finally did receive my package the barrel was warped,scope mount screws were all stripped and the bolt doesn't work correctly. I emailed them and they have yet to respond to help out. I will never do business with airsoft megastore again! If you do, your asking for trouble!

Bought a bunch of things on cyber Monday from them got the few days before Christmas and half was bro5ke then almost the other half broke while using it for the first time tried calling them about it for a month and when I finally got them they were rude and pretty much said it was my own fault for buying what I did which is bull because no matter what I ordered it should have been broken upon receiving it and should work when you use it

Customer service is an absolute joke. They have lost me several hundred dollars and I have sent five emails, called and nothing.

Bought $300 worth of airsoft equipment from them. Package had a mysterious return to sender request 5 days after it shipped and caused ti to be delayed even more. After the package got here the magszine on the co2 1911 i ordered had a factory defect. Called customer service who said they will ship a new one. 12 days later, no magazine, no confirmation email, no shipping or tracking information, contacted their customer service again, no response.