AirportrecoveryReviews of airportrecovery.com

Meno di una stella non è possibile dare, altrimenti la darei. Nella concitazione del momento non mi sono accorto che il link proposto da google riportava a questa società inutile che mi fregato solo dei soldi senza fare assolutamente nulla, invece che al lost & found dell'aeroporto di Istanbul. Questa società non fa nient'altro che fregare la gente. Non ho parole per descrivere il vostro lavoro! I can't give less than one star, otherwise I would. In the heat of the moment, I didn't notice that the link Google suggested led to this shitty company—which just ripped me off without doing a damn thing—instead of the Istanbul airport's lost and found. This company does nothing but scam people. You guys are pieces of shit!

Don’t fall for this scam. This place is a total rip-off. They use logos of well-known companies to look legit, but they offer absolutely no support when it comes to getting your belongings back. They charged me way more than advertised, and even though I canceled the service within 24 hours, they refused to give me my money back.

WARNING — SCAM ALERT in my opinion, this service is a complete scam targeting stressed travelers. After losing my headphones at Doha Airport, I found this company through a sponsored Google result while exhausted after a long trip. Their website makes it sound like a professional recovery service with real on-site action. Reality? I paid nearly $70 USD for what felt like little more than copy-paste emails and database searches (Case #ARS914261). I provided everything: the exact airport location, detailed descriptions, even LIVE tracking data showing where my devices were located inside the airport for months. Yet nothing meaningful was ever done. The most shocking part: after I complained and confronted them about their total lack of action, they admitted the issue by email and PROMISED me a refund in writing. The refund never came. Ironically, the actual airport staff were more responsive and more helpful — for free — than this “professional” paid service. I kept all the evidence: emails, refund confirmations, screenshots, and conversations with airport services proving my statements. But let’s be honest: they probably know most international customers will never launch legal action over “only” $69 from another country. In my experience, this business survives on desperate travelers, misleading expectations, and the fact that most people are too tired or too far away to fight back. AVOID AT ALL COSTS

I have filed a claim through this company and as per their condition I can get full refund if I choose to cancel the service within 24 hours. After 5 hours of my claim I requested them refund which they fully complained to issue me. Great so far. However, it’s been over 1 month and 15 days and I haven’t received any refund. I have been emailing and contacting them for over a week but no response.

I accidentally left a pair of $900 glasses on a plane and was hoping to recover them, but it has now been a month. There has been no proactive communication or status updates from this team. I have had to follow up three times myself, and each time I receive the same generic response: "Concierge Agent 3 says: so sorry but it looks like there is no match for your item yet. Nor has any item similar to your item been turned in yet. Don't worry about it, as we always aim to get things recovered at a fast rate, it is valid for 30 days anyway and we will be on the lookout for your lost item. Once we have any new updates, you will receive an email with instructions on how to retrieve your lost item. In the meantime, please hang tight and let us continue to do our work and hopefully we can share good news with you soon" They do not offer refunds either after 24 hours, so I wouldn’t recommend spending additional money on top of what you’ve already lost.

I lost my airpuds and the team is very active and keeps me updated with the status thanks to John

Don’t fall it’s a scam! All the positive reviews are fake. Lost my money for this fake service, I was in panic and didn’t do proper research paid the amount and lost my money - they don’t do anything just take your money.

Very helpful