Joy H.
Only delayed recovery of my item…
Only delayed recovery of my item because they aped the airport lost and found form and I only found out later that I had not in fact filled out my airport lost and found online form. It’s a scam.
Airportrecovery is listed under Airlines & Air Travel.
Airportrecovery (airportrecovery.com) has 207 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Joy H.
Only delayed recovery of my item because they aped the airport lost and found form and I only found out later that I had not in fact filled out my airport lost and found online form. It’s a scam.
Heather M.
This website came up FIRST when I googled for the lost and found of the airline. I started filling out the report but became skeptical when it asked for payment . So I closed the page. BUT strangely enough got both an email and and several sms from the company telling me I should finish filing my claim. creepy. I blocked both. And filed a lost item report for FREE directly with the airline. grrrrr.
Antiscam S.
Found these guys on google search by "lost and found dfw". Got scammed for 80usd. Good job. Reported them on google and stuff. It was a year ago lol
MrBrillo
Plenty of empty promises, for which I had to pay $93. Absolutely shocking company to deal with. Zero communication, and of course, my lost items remain lost. I’m absolutely livid that not only was I scammed, I also lost a significant amount of time, leaving me completely high and dry and significantly out of pocket. So a chargeback is definitely my next step, but save yourself the trouble by completely ignoring this company - they’re scammers.
ROBSON R.
After my kid forgot his game at Heathrow airport, I've googled for found and lost online and, by mistake, I got on this company's website. I didn't realised it wasn't the "official" one from the airport. So I did all the steps they asked me and then I paid for it. In the next day I've realised my mistake and went to the "official" one. After few days I found my kid's game and had all sorted. Meanwhile, no news from Airport recovery. After few attempts to reach the costumer service, I could understand that the money I paid was for nothing. No search, no information, no help to send the item (I'd have to pay again). So guys, run away from this company. Attention when searching online. As sponsor, this website may be one of the first.
Bled S.
They are scammers, they say that they will send an agent to deal with your case but they never do, they also say that if there is no success within the 24 hours, you get 50% of your payment back but here is where the scam comes from, I am writing with them since 6 months and at the end they told me they case is closed so there is no refund. Get rid of them guys.
LA
My first review was removed, which makes you wonder the integrity of this company. I thought I left my ipad at the airport and this company comes up when you Google lost items at airport. I filed a claim and within maybe an hour I received a call (however I was on the airplane and couldn't take it) and also an email they would start the investigation. Once we landed, I realized my ipad fell out of my bag in between the seats. I contacted the company to let them know I no longer needed their services and the ipad had been recovered. I was not able to speak with anyone but left a message and they did not return my call. Less then 4 hours after I contacted airportrecovery.com I cancelled it the claim, I was told I would get a full refund. Its been over a month and the company has yet to issue a refund and has still not responded to any additional emails I have sent.
Michael M.
Cannot stress enough how much of a scam this company is, absolutely zero contact from them once I paid for their service, the airport lost and found section will do all the work for free, avoid this company at all costs.