It does not appear that the company made any of the efforts they purport to have made to find the missing item, despite the fact that we were able to tell them exactly where it was, based on Find My app. Appears that they automate follow-up emails but do not actually do anything. When contacted with our concerns they did offer to refund part of our payment. This seemed a fair resolution but they never actually made the refund.
D
Виктор Г.
Got the same bad experience with this …
Got the same bad experience with this Airportrecovery cheaters as many of reviewers which got in troubles, but they will never help you.
Do not lose your money and don't pay them!!!
CH
Christina
Airportrecovery.com
Airportrecovery.com - DO NOT USE THEM EVER - INTERNET SCAMMING COMPANY 100%
On May 23, 2025 I left my ipad in the security bin, at CDG airport (Charles de Gaulle) in Paris. I was feeling very defeated as I am from California and was having a hard time trying to reach CDG lost and found. The first website when I googled was airportrecovery.com Cudos to them for providing such a fantastic website that looks so legit for scamming innocent vulnerable people. I filled out the form, however when it asked me to include my credit card, I decided to wait and think a little longer before I proceeded. Within 20 minutes of filling out form, they were calling me and asking me to complete the form so they can proceed within the hour to start the process to retrieve my ipad. The woman had a Brittish accent and was very professional and articulate until I asked her who I was speaking with and then she hung up on me. I knew that was a bad sign. The next day, I still was very upset that I lost my $700 Ipad, I decided to go against my intuition and fill out the form and give my credit card. Well after I did that they answered one call and gave me the run around. I was using my "find my ipad" location and I sent them over 48 hours 3 screen shots of where my ipad was located which was exactly where I left it at Security. They would finally respond "thank you for your assistance, bla bla bla". I then finally reached them again by phone and the person I spoke with (man with asian accent), assures me I should be hearing from someone tomorrow and to make sure I keep my phone on and to expect call. I decided to ask them if their company was based out of Ft. Lauderdale Florida because I saw it on their website. The person who I was speaking with said "hello, hello, hello', pretending to have lost connection and when I continued to call back they let the call go to voicemail. Right then and there I knew 100% I had been scammed and was 100% correct. I continued to send emails demanding my money back. They would just send me generic emails to me every 2 days. Luckily my credit card company refunded my money and will deal with them and hopefully flag them. Great news, I got my ipad back after filling out a claim with the Charles de Gaulle airport. I did have to spend $85 but it was worth it. Always trust your intuition and when a company is calling you so eager for your credit card after you have partially completed a form on-line, that should always be a RED flag. Just be patient and work directly with the airport. Don't ever use this service - airportrecovery.com - I wish I would have clicked on reddit as there are so many similar reviews about them scamming innocent people.
WE
Welberts
Fraudulent scam
Fraudulent scam. A North Korean automated phone number called me
MG
Mark G.
This is a fraudulent website
This is a fraudulent website
PI
PiotrW
This is a scam
This is a scam. I ordered a full refund within the 24-hour window, and they confirmed initiating it. The money has never arrived, though. Tomorrow, a VISA chargeback will be initiated to reclaim the money.
CN
Chris N.
Took money and did nothing
They claimed to do an active search but 3 weeks after receiving the location information of my lost item as reported by Apple Find My, the service did nothing to recover my lost Apple Airpods. They showed up when I searched for airport lost and found, pretending to be legitimate, authoritative service of the airport.