At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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jonathan
Pulled up at the lot and was told it was overbooked. We had to scramble and find another, more expensive, lot further from the airport. Good thing we didn't pay up front.
Response from Airport CenterJan 27, 2017
Hi Jonathan, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
TH
Very convenient to reserve parking. Shuttle drivers are always courteous and helpful. The only reason it's not 5 stars is that sometimes I have to drive around for 15 minutes to find a parking spot for my truck.
Response from Airport CenterJan 26, 2017
Hi TH, I just wanted to say thank you for the 4 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Zach
The elevators were out of service which was extremely inconvenient. The signage throughout the facility is very poor. You will spend an extra fifteen minutes trying to navigate the location of stairs, elevators, bus stop, etc.
Response from Airport CenterJan 26, 2017
Hi Zach, Thank you for the feedback. We are aware of all your concerns and are diligently working on them. You should see a very big improvement here shortly due to the new signage, elevators and newly hired shuttle drivers. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Jim
Used this parking lot several times, great location,fast shuttle. But during Xmas holiday it over booked, no single open space although booked one week before. Many cars parked on non parking spots. Need prepare extra time if travel during high season.
Response from Airport CenterJan 26, 2017
Hi Jim, I just wanted to say thank you for the 4 star review. We will work on a different holiday plan for next year, I assure you. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Robert
This is the second time the elevator was broken and my car on the 6th floor at the opposite side. Terrible. I was presented with lugging skis, boots, large checkin and a carry-on with souvenirs up six flights of stairs or leaving everything and risk having it stolen while I got my car and drove down... 15 minutes or more. I asked for a partial refund and was denied... Not good Airport Center.
Response from Airport CenterJan 27, 2017
Hi Robert, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Paul
I reserved covered parking. When I arrived with my reservation in hand, the only parking spaces left were on the top level, in the open. To make matters worse, when I arrived back at the airport two weeks later and texted Airport Center to be picked up by their shuttle, I waited 45 minutes in the cold and NEVER was picked up. Finally had to take a taxi for $20 to the Airport Center to get my car. Overall a horrible experience.
Response from Airport CenterJan 27, 2017
Hi Paul, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Louis
used the service twice at normal hours... both times the airport pickup time was over 20 minutes. I saw no less than 3 spot parking busses pass me while I waited for the Airport Center Bus... More busses are needed.
Response from Airport CenterJan 26, 2017
Hi Louis, Thank you for the feedback. We are aware of all your concerns and are diligently working on them. You should see a very big improvement due to hiring extra bus drivers recently. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Linda
We had a reservation and showed up at 10pm, baby in tow, to learn that the lot was full regardless of our reservation. Had to pay double to go to parking spot. Thankfully the Parking Spot shuttles are more reliable and frequent anyhow. We will go there from now on.
Response from Airport CenterJan 27, 2017
Hi Linda, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
