Airport CenterReviews of airportcenterparking.org

Travel from LAX Sept.- Oct 4, 2024. We needed a shuttle at approx 7:00am from parking at the Airport Center lot, next to the Sonesta Hotel. There were two shuttle buses parked but no drivers. Another party called Airport Center customer service to locate a bus driver. That took approx. 20 mins for a driver. On Oct. 4th, I called for a shuttle when we arrived at the designated pick up spot. We never saw a shuttle for 25 mins. When it arrived, the driver sat and watched us 70+ year olds struggle getting our luggage onto the bus. In the past 30 years of using Airport Center Parking, we've always had help from the friendly drivers. Very disappointed in Airport Center. We will be parking in a different lot from now on.

Not a great lot. The parking spots are too tight to fit into for the price. Also, the shuttles are inconsistent . Sometimes they have just one bus running and wait times can be 40 minutes or more

I've used this service three times. The parking is totally fine, but the returning shuttle pickup is awful. Every time I've waited 40 minutes to an hour for the shuttle to come (and that's with me calling them to let them know where I was). One time the shuttle just drove past us and didn't even stop. Traveling is stressful and when you land you just want to get home. The continual late pickups make this service unusable for me in the future.

The prices used to be lower and had less complications. I’ve noticed a bigger gap in between transports and now added stops to other hotels. It makes it less demanding to stay.

Parking spaces are WAY TOO narrow.

Took thirty minutes to find a parking space!

Your stuff very rude, and shuttle take long time to terminal

Couldn’t find a parking spot even after having a reservation. Had to ask the parking attendent after driving around for 15 minutes.. he advised I could park in the reserved parking.