John
The elevators were broken causing an …
The elevators were broken causing an extra long walk both upon entry and return two days later. I had to get out of my car and walk outside the building to get cell signal to show that I had made a reservation to get the discount. You should tell folks that they have to have a physical copy of the reservation or provide a pdf file of it that can be recalled on the phone. Facility is quite dirty. Some lights are out. this must be a cash cow operation with so many problems.
Response from Airport CenterApr 7, 2017
Hi John, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. I am not too sure how long ago you entered the facility but if it was longer than 3 weeks ago I apologize for the lights. We have replaced all non working lights in our facility. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager