Airport Center Reviews | Read Customer Reviews of airportcenterparking.org

Airport CenterReviews of airportcenterparking.org

3.5704 reviews
Airports & Parking
5959 Century Blvd., Los Angeles, California

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Airport Center

About Airport Center

At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.

Airport Center (airportcenterparking.org) has 704 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: airportcenterparking.org
Website: airportcenterparking.org
Category: Airports & Parking
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Airport Center reviews

704 approved reviews, newest moderated first

Anonymous
Apr 17, 2017
My car got vandalized while parking …
My car got vandalized while parking here. Management did not compensate nor attempt to help find the culprit. Not safe to park here. Also, the elevators have been broken for months on both my last 2 trips they weren't working. Management can have excuses about "working on getting them fixed" but it doesn't take months unless you just don't care.
Response from Airport CenterApr 27, 2017
Hi, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
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Mahmut
Apr 10, 2017
I had a bad experience and I've been …
I had a bad experience and I've been using this place since 2008. First, after I parked my car, I realized that main elevator was out of order, so I walked to other elevator on the other side, which only goes down to second floor so I walked down to first floor using stairs with language in my hand. Bus was leaving so I ran to it. Bus driver did not warn me that no pick up at arrivals section after I come back, so when I arrived back, I waited in arrivals section for half an hour and found another way to get to the parking structure. When I complained about this, bus driver at the parking structure showed me a small sign at the waiting area which says no pick up at arrivals, but I did not wait there when I was going first morning, bus was leaving so I ran to it. Only positive thing was price was right.
Response from Airport CenterApr 10, 2017
Hi Mahmut, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. We will work on communicating to the customers about the upper level pickup/drop off. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager
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Roger W. H.
Apr 10, 2017
Easy access
Easy access, airport shuttle was fast, didn't have to wait. Convenient parking space, not overcrowded.
Response from Airport CenterApr 10, 2017
Hi Roger, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
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Robert
Apr 9, 2017
I love the convenience of the parking …
I love the convenience of the parking garage. However, it would really help if you repaired the elevators!
Response from Airport CenterApr 10, 2017
Hi Robert, I just wanted to say thank you for the 4 star review. We are working on the remodel of those elevators. We should have the West side running in the upcoming months. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
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Karen
Apr 9, 2017
The parking lot was being worked on and …
The parking lot was being worked on and nothing was on the website when I made my reservation so there wasn't hardly any parking. Also the elevator hasn't worked forever.
Response from Airport CenterApr 10, 2017
Hi Karen, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. We want to improve our garage in the next year so you will see some construction. We want to serve our customers in the best way possible. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager
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Miguel
Apr 8, 2017
Excelente
Excelente services
Response from Airport CenterApr 10, 2017
Hi Miguel, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
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Robin
Apr 8, 2017
Fix the damned elevator.
Fix the damned elevator.
Response from Airport CenterApr 10, 2017
Hi Robin, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager
Report
Gale
Apr 7, 2017
Elevator wasn't working
Elevator wasn't working. Parking spaces are too narrow. Drivers were very nice.
Response from Airport CenterApr 7, 2017
Hi Gale, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager
Report