AirfranceReviews of airfrance.us

Air France I traveled on the flight from London LHR - Paris CDG Wednesday 28/06/23 flight AF1381 and you lost my luggage!! The Service staff at CDG are all new kids, still trained who don’t know jack 💩. A claim was done for my luggage, it was found to still be in London. Your delivery company Chronopost was due to delivery my luggage at my final destination in Lyon. What happened? They LOST MY LUGGAGE!! What a great bunch on incompetents you both are! I had over £2500 of designer clothes, shoes, makeup, hair & skincare products, gifts for friends and not to forget the work tools as I am due next week in Germany for 3 days of conference for my 1 week at my new job! I’ve been anxious, crying and distraught for the last 3 days! How can this happen? London - Paris is 1h flight… how can you mess up something so simple. The worst part is that I’m a FlyingBlue member. Best believe, I want my things back, I’ve also gone to the police station to place a complaint and I want to be compensated for my emotional stress. I’ll never fly with Air France again.

Awful experience during a flight from Mexico to Paris. There were many issues but most importantly the safety issue where the cabin crew left an overhead compartment open and didnt let me standup to close it. So it was open with suitcase inside above my head during landing. Also a lot of cleanliness issues - dirty napkins stashed in the seats and storage areas Not working headphones on both of our seats Staff refusing to provide water!!! (this was business class) And many other issue which are more minor so not worth listing here. Anyway a horrible experience. NOTE: I have raised complaints about the experience with the support and all they said is 'sorry' without even aknowledging all the issues and safety concerns

I have flown Air France for upwards of 40 years and for the first time I see Air France asking Business Class passengers on its Paris-Abuja route being asked to pay surcharges to select seat. This is discriminatory and after years of using Air France I will have to look for a less discriminatory airline. Shame on you Air France

Very good and easy way to finish your ticket

1] simplicity of booking 2] excellent price

It was so easy to use points in my account for tickets. And, I was given different ways to use points and $.

excellent website. Better offers on the web. Clear design, easy purchase, I had no trouble purchasing the tickets I wanted.

Easy to book. Clear explanations of various rates.