Aire ServReviews of aireserv.com

These people are crooks. up selling all their services. charged me close to $400 for a pound of freon. DO NOT USE THEM

I have used Aire Serv for years in Wisconsin. They always do a great job. Super pleased with all the different techs that have helped us over the years. Thanks Aire Serv

Zach was my routine tech coming out to the house. The replacement is TJ. Zach was the best. TJ put down the quality work Zach had done. I notice those put downs were invalid. TJ was more interested in sales to add on features of 3,000 for my 4 year old unit rather than cleaning the unit. Zach always took time and care in quality cleaning of unit , leaving me with photos before and after as I pay a monthly fee for two cleanings a year. TJ left the property leaving the units pvc drain outlet upside down . This shows the need of thorough quality care that I am accustomed to with previous tech Zach. Not a good change for Aire serve or for the customer/community

My A/C broke down on 4/18. I have a home warranty and contacted them to open up a claim. They dispatched this company to come and diagnose. The tech said it was the fan motor and it needed to be replaced. He said he would report this to the home warranty company for approval and the faster we do it the faster it’s approved. Well today, I get an email from the warranty company with a write up per the tech saying the A/C is not to be installed in the southwest region so therefore it’s “illegally installed.” Funny how when the tech was at my house, he never mentioned this to me. However per Carrier (the A/C manufacturer), Texas is in the south east region. Also per ICC standards, Texas is in the south east region. I called the warranty company back and they said to contact the contractor (Air Serv of Harlingen). Upon talking to Angel, the owner of the company, I asked what specifically he was referring to that said Texas was in the south west region and he couldn’t tell me. He only said “according to the U.S.” I said that he was wrong and according to the manufacturer and ICC, Texas is in the south east region. Why would our home builder “illegally” install all these A/C units? I asked my neighbors and their units also have the “do not install in the south west tags.” Is the whole neighborhood illegally installed then?? So while Air Serv of Harlingen and the warranty company are in need of some geography lessons, my family is still without A/C. Moral of the story how are you going to claim there’s a sticker on the unit that says “not to be installed in the southwest” FROM THE MANUFACTURER but then ignore the manufacturers map on where the southwest is?? Truly pathetic service.

They do not care about people. I highly recommend staying away from this company.

This is a business that you should stay completely away from.They said that they would clean my vents but they did not clean my dryer vent and when i asked them to come back to clean my dryer vent they said that it wasn't included in the contract. I talked to them and they said that they cleaned ALL THE VENTS but, obviously they did not clean my dryer vent so they did not clean all vents.so if you have them to clean your vents make sure that you are specific on what you want them to clean.Do not go by there word when they say they will clean your vents.

Failed to install pipe insulation for water pipes to & from the baseboard heat registers. Without these, the system doesn't work. Hooked into my water supply before the sediment filter, and didn't install a new one. Without it, sediment will quickly destroy the system. They used my tools, and broke them. They used a new towel to clean their pipes, ruining it. They didn't clean up their mess, including cigarette butts. They tried to get me to pay extra, beyond the contractual price. They said they passed inspection the 1st time. This was false.

We have used Aire Serv of Waco since we moved here 19 some odd years ago. Their office staff is exceptional (thank you Emmy!) and the technicians are first rate! Today was no different - many thanks to Dylan Rutherford for finding the problem with our heater so quickly and efficiently!!!