Air & WaterFree shipping on most orders. Air & Water is a top online retailer of portable electric heaters, garage heaters, ice makers and portable air conditioners. We offer fast shipping, live customer service experts, and a liberal return policy.
Air & Water (air-n-water.com) has 133 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Liz
Needed a replacement water pump for my Luma ice maker which was a little less than a year old. It was super easy to do and the customer service representative, Jennifer, was great!!!!
Response from Air & WaterApr 16, 2018
Liz, We are so glad that Genefer could help you with your ice maker. Thank you for posting your review!
Marc
Jennifer did great taking my order.
Response from Air & WaterApr 16, 2018
Marc, Thank you for posting your positive review of Genefer's great customer service! We appreciate your positive feedback.
SIMON
Great customer service and support
Response from Air & WaterApr 16, 2018
Simon, So glad we could provide you with great customer service! Have a great week!
Vicky A.
Trust the brand and it's products. Their customer service has always been helpful even when I'm outside of warranty. I had an issue where I actually damaged the product and they helped me get parts for it so that I could repair it on my own instead of having to buy a new product!
Response from Air & WaterApr 16, 2018
Hello Vicky! Thank you for your kind words and positive review. Hope you have a great week!
Michael L.
Elijah was very helpful. My wine cooler is out of warranty and he could have very easily walked away from the conversation but didn’t. Follow up was great, questions answered, everything went better than expected.
Response from Air & WaterApr 16, 2018
Hello Michael! Thank you so much for posting a positive review!
jeff
elijah was great! finally nice to deal with someone who understands customer service. thank you Jeff Campbell
Response from Air & WaterApr 16, 2018
Jeff, Thank you so much for recognizing Elijah's customer service! We really appreciate your positive review.
Pam G.
I had a great experience. They responded to all my questions.
Response from Air & WaterApr 16, 2018
Hello Pam! We are so glad you have a positive experience with us! Hope you have a great day.
Deb
I had the best experience with my call. Not only did he actually listen about my specific situation, he went the extra mile to make it right for a product that I love and would recommend to anyone!!! We need more customer service representatives like this gentleman 😊
Response from Air & WaterApr 16, 2018
Hey Deb! We are so glad you received exceptional customer service from our agent. Thank you so much for taking the time to leave a positive review!
