karin S.
bait and switch
Never received shipping info, called and the said item wont be in stock for 6 weeks for portable a/c unit. Noticed on website, they changed description from dual hose to single hose. talked and sent manager a screen shot - got back to me and said new items will be single hose... not dual. No explanation why no one is told of changed. Corporate then send a letter that item won't be in stock for 2 1/2 months with NO disclosure that they won't be sending the same a/c unit that was sold. Only found ound out due to my own persistence. they offered my a dual hose ac for almost double the price I paid. Really???? Not on the up and up. i was charged immediately upon ordering - not when shipped. requested refund .

