American Integrity Insurance Group Reviews | Read Customer Reviews of aii.com

American Integrity Insurance Group Reviews | Read Customer Reviews of aii.com

American Integrity Insurance Group reviews

125 approved reviews, newest moderated first

Michelle P.
Apr 24, 2026
EXCELLENT CUSTOMER SERVICE!’
I received a call from Katherine Nolan this morning and thought it was just a spam call! Katherine addressed who she was and why she was calling, she was very informative and asking questions to help reduce my annual premium! I really enjoyed speaking with her and appreciate that she called just to discuss my current policy. Katherine is an asset to your company!!
Response from American Integrity Insurance GroupMay 1, 2026
Michelle, we're so glad Katherine was able to help ensure you had the right coverage for your unique situation.
Report
Carolyn
Apr 23, 2026
Katherine was professional
Katherine was professional, efficient and, after our third phone call to your company, the only one who was able to remedy the issue. For that, we are very thankful!
Response from American Integrity Insurance GroupMay 1, 2026
Carolyn, we're glad Katherine was able to help resolve your issue. Thank you for letting us know about your experience!
Report
Chris T.
Apr 22, 2026
Katherine was very helpful with…
Katherine was very helpful with obtaining information. She made the process so easy. I highly recommend dealing with her and her company.
Response from American Integrity Insurance GroupMay 1, 2026
Chris, thank you for sharing about your great experience with Katherine! We greatly appreciate your recommendation.
Report
James
Apr 20, 2026
I had a great experience working with…Katherine Nolen
I had a great experience working with Katherine Nolen at American Integrity Insurance Group. She was incredibly helpful, patient, and easy to talk to. She made sure I understood everything and went above and beyond to make the process simple and stress-free. It’s clear she really cares about her clients. I’d definitely recommend her to anyone needing help with their insurance.
Response from American Integrity Insurance GroupApr 21, 2026
James, we appreciate your kind words and your recommendation! It's great to see Katherine's care and dedication shine through.
Report
Kàrl N.
Apr 16, 2026
excellent customer service
excellent customer service
Response from American Integrity Insurance GroupApr 21, 2026
Karl, we appreciate the positive feedback regarding our customer service!
Report
Hanna M.
Apr 14, 2026
I appreciate the company calling and…
I appreciate the company calling and welcoming me personally to American Integrity. That was so considerate of them to reach out to customer. Thank you again 😊
Response from American Integrity Insurance GroupApr 21, 2026
Hanna, that's our goal! We want each of our policyholders to know there are real humans here to ensure you have the right coverage. We appreciate your positive feedback!
Report
Scott
Apr 10, 2026
Katherine was awesome
Katherine was awesome, you sound give her a raise.
Response from American Integrity Insurance GroupApr 21, 2026
Scott, thanks for letting us know about your great experience with Katherine! You're right - she's awesome and is a valued member of our team.
Report
Andrew K.
Mar 30, 2026
Worked with them for years
Worked with them for years. No plan to change. They have always been fair and easy to work with.
Response from American Integrity Insurance GroupApr 7, 2026
Andy, thanks so much for this positive review! We love working with Insurance Specialists of SW Florida and appreciate your partnership tremendously.
Report