Works With AiDotReviews of aidot.com

Response from Works With AiDotJun 5, 2026

Hi there, Thank you for taking your time to leave your honest feedback, and we sincerely apologize for the frustrating trouble caused by your faulty 58V battery and unsatisfactory after-sales communication. We fully understand how upsetting it is when one dead battery renders your entire set of blower, weed trimmer and chainsaw unusable after less than two years of purchase. We never intend to stop supporting our existing tool users. Our after-sales team keeps spare compatible batteries in stock for this 58V series for replacement service. Kindly message us your original order number via our official support email. Our dedicated agent will check your purchase record immediately and arrange a proper battery solution for you as soon as possible. We take all customer complaints seriously and will optimize our after-sales notification to avoid similar misunderstandings in the future. Looking forward to your message to fix your issue promptly. Best regards, Enhulk Support Team

Response from Works With AiDotMay 19, 2026

Dear Customer， Thank you for your honest feedback, and we are truly sorry to hear about your experience. It sounds incredibly frustrating that even small changes cause the system to malfunction. This is certainly not the level of stability we want any of our customers to experience. We take your feedback seriously and would very much like to investigate what went wrong. Could you please contact us directly at[support team with your order details and a brief description of the changes that triggered the issue? Our technical team will prioritize your case. We would also like to offer you a full refund or a replacement, whichever you prefer, as our sincere apology. Your satisfaction is important to us, and we hope to have the chance to make things right. Best regards, Customer Service Team

Response from Works With AiDotMay 6, 2026

Dear Customer, We are truly sorry to hear you haven’t received your order placed a month ago and that your email to our customer support went unanswered—this is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience and frustration caused. We will immediately look up your package status, investigate the delivery issue, and get back to you with a full solution as soon as possible. We take every customer’s order seriously and will resolve this matter for you promptly. Thank you for your patience and allowing us to make this right. Best regards, Customer Support Team