Steve F.
First problem with customer service after many purchases.
I have bought many products from your company. On this purchase, I cancelled the order before shipping and was told that I would receive an email stating if it was approved or not. I never did receive an email. I assumed that it was not abled to be canceled and waited on the shipment. I was good with that since it was my fault. It didn’t come. So I called again and was told that it was indeed cancelled and that I would receive a refund in so many days. The amount of time passed and I didn’t get a refund, so I disputed it with PayPal and got the refund. I will purchase again from you in the future, I love the products. I just went in another direction with this project.