AHAVAAHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural mineral content than any other body of water on the planet.This is where your skincare comes from. The ingredients we use are unique to this region and have been famously benefiting human skin for thousands of years. AHAVA was founded on the shores of the Dead Sea in 1988, to combine this powerful natural resource with science and create innovative skincare solutions.
AHAVA (ahava.com) has 69 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Joyce H.
Ahava customer service was excellent. Incredibly responsive and flexible in coming up with a solution to my issue.
Response from AHAVAJan 15, 2026
Hey Joyce, thank you for the wonderful feedback! We are so happy to hear that our team was responsive and flexible in finding the right solution for you. We're always here to help!
Brandon
I received a damaged item. Contacted the customer service right away and they replaced it immediately with a new one without requesting me to send the damaged item back! Such a great customer service experience!
Response from AHAVAOct 16, 2025
thank you for sharing :)
Anita F.
I found a sample tube of AHAVA seaweed hand cream and tried it, not even sure where it came from. I was delighted with this product. Not much of a fragrance but the texture was out of this world. The smallest drop was all that was needed. I’m thrilled with this product and highly recommend it.
Response from AHAVAOct 16, 2025
Thank you so much Anita for your lovely review! 🌿
Wendy R.
Love AHAVA ! Great products
Response from AHAVASep 29, 2025
Thank you Wendy !!! :)
Simone B.
*** UPDATE.. for the inconvenience they have said they will send another and not charge me!? They have already taken my money! Customer service is shocking. AVOID*** Ordered for a gift ( delivery to France) on the 31st July. Now the 11th August and showing unfulfilled. Emailed them last week with no reply. Emailed again today and recieved an AI response. I am disgusted that they will take my money and offer no correspondence.
Response from AHAVASep 4, 2025
Hey Simone! We’re truly sorry to hear about your experience. This is not the standard we strive for, and we would love the chance to make things right. Please reach out to our customer care team at [email protected] , and we’ll be glad to assist you further!
Nolene S.
I am awaiting an order and am from South Africa. The information on the commercial ibvouce is outdated and incorrect. This is causing the product not to be released from customs. Despite many attempts to contact ahava global non respons in 3 days. I am concerned that I will loose the products after the extensive import duties already paid.
Response from AHAVAOct 5, 2025
Hi Nolene, We’re truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how stressful this situation must be, especially with international customs. Please allow us the opportunity to assist you directly — our team can be reached at [email protected] we’ll make sure this is resolved as quickly as possible. Thank you for your patience and for bringing this to our attention. 💙 AHAVA Customer Care Team
Ks B.
Love Ahava cosmetics. Natural and not overloaded. I've been using their facial creams for years, though I liked them more in old plastic cans. Bought more just today.
Response from AHAVASep 29, 2025
Thank you for your kind words !
Reinhilde B.
al jaren bekend voor zeer goede Israëlische savoir faire - ben eerder erg tevreden over de resultaten vergeleken met het enorme industrieel aanbod van andere westerse merken - betreur de negatieve opmerkingen, politiek geïnspireerd die niets te maken hebben met de mooie kwaliteit van vele correcte producten die dit land ons aanreikt
