AHAVAAHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural mineral content than any other body of water on the planet.This is where your skincare comes from. The ingredients we use are unique to this region and have been famously benefiting human skin for thousands of years. AHAVA was founded on the shores of the Dead Sea in 1988, to combine this powerful natural resource with science and create innovative skincare solutions.
AHAVA (ahava.com) has 69 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Chrisa W.
#1. Unprofessional Customer Service (Shireen H). Uncouth, frivolous, and cantankerous. #2. Poor Products. They really need to upgrade the product ingredients upon their website. I purchased two products, even with the 25% off they were over priced, the quality is the equivalent to the $1 store. IT took almost 3weeks for a refund. Go over to fresh.com
Alessandra F.
Good product overall but HORRIBLE CUSTOMER SERVICE and I'm never ordering them again.First and last time. I talked to someone and explained that before making my purchase I called and spoke to a representative and asked what I should get based on my age, skin type and products currently used. She recommended a cream that felt like nothing so I had to return it. The serum she told me not to get is the only thing that worked. If the staff is not qualified to help and doesn't have knowledge of the line, they should not charge return shipping. I'm in PST and tried for weeks to reach someone but their EST hours mean there was never anyone there when I could finally call on my lunch break. Even when I managed to call in the am, it went to voicemail because they were all busy! It must be nice not to need new customers since they apparently couldn't care less about good customer service. The person I spoke with didn't offer to check with a supervisor was just like, sorry that's our policy. Oh well, sorry I don't like your faulty policy, your incompetent staff and I'm NEVER buying any of your products again
Ab
Terrible customer service. I had a problem with the shipping of my order and the rep accused me of lying and told me it had been delivered. If it was delivered, I never received it. Incredibly rude rep. I will never shop at Ahava again.
Emma
I have been using dead sea products for years and I just love it. I t is just the best treatment for my skin, for some reason nothing works for me like dead sea products do. Will keep using Ahava products for ever!
Line Amalie R.
Bestilte 10 øjen make up fjerner og da de ikke var på lager, blev der sendt en mail om jeg ville have sendt den ene der var på lager og så vente med resten til de kom, self uden ekstra omkostninger. Efter nogle uger får jeg så en mail hvor der står at det ikke er den samme make up fjerner de har fået denne gang, og om jeg vil have mine penge refunderet for de 9 andre, plus jeg ikke skal betale for portoen for den ene jeg havde fået. Det er delme god service :D
