agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com reviews

719 approved reviews, newest moderated first

Michael P.
Dec 12, 2023
I had quick work on my picture…
I had quick work on my picture ornament. But when it came to shipping there was some problems. But after a quick e-mail to the team, it was resolved, and I actually got my ornament a day early. Was able to give my gift to my friends early so it could be seen on this year's tree. They loved it.
Response from agiftcustomized.comDec 13, 2023
I'm glad to hear that despite the initial shipping issues, the team was able to resolve the problem promptly, and you received your ornament even a day early! It's wonderful that you were able to give your friends their gift in time for it to be displayed on this year's tree, and I'm delighted to hear that they loved it. If you have any more questions or if there's anything else I can help you with, feel free to let me know! A special gift was sent to your email adress, please kindly check your mailbox. Wishing you a fantastic journey ahead! Kenneth Moore from A Gift Customized
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SB
Dec 12, 2023
After a month of back and forth…
After a month of back and forth ....this is the response from the scam company regarding my refund ......buyers beware .....this company is a scam do not buy from them Hi Shannon, We understand that you may prefer to opt for a full refund for your order. To facilitate this, we kindly request that you return the item you have received to our warehouse. Here are the details for the return shipment: + Unit 308, 3/F, CHEVALIER HSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, KOWLOON. Please note that the shipping fee for the return process will be at your expense. Once you have shipped the item back, please provide us with the tracking number of the returned parcel. Upon receiving this information, we will process your refund promptly. Please kindly let us know your decision at the soonest possible time. We look forward to hearing from you. Warm regards, Linda Hamilton Customer Service Representative Show quoted text
Response from agiftcustomized.comDec 19, 2023
Hello Shannon, We apologize if our recent resolution did not fully meet your expectations. Please understand that our approach was carefully considered within the framework of our company policies. We aim to balance fairness and efficiency in all our customer interactions, and sometimes this can be challenging. Your feedback is extremely valuable to us, and we are continuously looking for ways to improve our services. We truly appreciate your understanding in this matter and hope to have the opportunity to serve you better in the future. Warm regards, Eleanor Calder From A Gift Customized
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Phyllis P.
Dec 12, 2023
Made My Daughter Cry with an ornament
When I saw the ads for agiftcustomized.con, I just knew I had to get one for my daughter for her December birthday. To make a long story short, I ordered the ornament, and it made it in time for her 50th surprise birthday party, arriving the day of the party. It's a photo of her, her grandfather, son, me, and the back of one of her daughter's head. She loves this picture, seeing that only two people were ready for the picture and she thinks it describes our family to a T. When she opened it, she caught her breath, said "awe" and then cried. I felt so good that I gave her something that she can treasure. I have to saw they did an excellent job as it was exactly like the photo. Highly recommend them.
Response from agiftcustomized.comDec 13, 2023
I'm thrilled to hear that the personalized ornament from us made for a special and cherished surprise birthday gift for your daughter! It's wonderful that the photo captured the essence of your family, and her emotional reaction must have been truly heartwarming. If you have any more feedback to share or if there's anything else I can assist you with, feel free to let me know! A special gift was sent to your email adress, please kindly check your mailbox. Take care and have a great one! Kenneth Moore from A Gift Customized
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Samantha O.
Dec 12, 2023
Beautiful work
Beautiful work! Very impressed with my 2 ornaments!
Response from agiftcustomized.comDec 13, 2023
I'm delighted to hear that you were impressed with the personalized ornaments from us! If you have any more thoughts to share or if there's anything else I can help you with, feel free to let me know. Enjoy your beautiful ornaments! A special gift was sent to your email adress, please kindly check your mailbox. Sending good vibes your way! Kenneth Moore from A Gift Customized
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Maria L.
Dec 12, 2023
Family Photo Ornament
The ornament was just as it looked in the ad that I saw. It was so beautiful and captured my family! I could not find my tracking email and I contacted them. They got in touch very quickly and I had my gift in a very timely manner! I would encourage everyone to use this company!
Response from agiftcustomized.comDec 13, 2023
I'm glad to hear that your ornament turned out beautifully and that you had a positive experience with our customer service. If you have any more feedback or if there's anything else I can assist you with, feel free to let me know. Enjoy your special ornament! A special gift was sent to your email adress, please kindly check your mailbox. Stay awesome and enjoy the positive vibes! Kenneth Moore from A Gift Customized
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Timo I.
Dec 12, 2023
Very nice Gift for the Christmas tree
Very nice Gift for the Christmas tree! Thx
Response from agiftcustomized.comDec 13, 2023
You're welcome! I'm glad you found a nice gift for the Christmas tree. If you have any more comments, questions, or if there's anything else I can help you with, feel free to let me know. Enjoy the holiday season! A special gift was sent to your email adress, please kindly check your mailbox. Wishing you a day as amazing as you are! Kenneth Moore from A Gift Customized
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Monica
Dec 12, 2023
DO NOT RECOMMEND…
I would NEVER have ordered anything from this company if I had known that it was made in, and shipped from, China. I received an e-mail with a tracking number. The tracking info was not updated for 12 days. They finally updated it the day it was out for delivery. I never received my order, so I lost $50. DO NOT RECOMMEND.
Response from agiftcustomized.comDec 12, 2023
Hi Monica, We are truly sorry about your experience. Please understand that due to weather impacts and peak season overload, there may be delays in updating the tracking information in our system. We are striving to ensure timely deliveries. Regarding the issue of not receiving your order, please contact us at [email protected] with the details. Rest assured, we will assist you in resolving this issue as quickly as possible. Warm regards, Linda Hamilton From A Gift Customized.
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Carmen B.
Dec 12, 2023
An ornament that brought back treasured memories
I ordered an ornament that recreated a memory of our late in-laws waking with our then 3 year old daughter. We were all on our way to her sister’s school performance and her Godmother took in the scene in front of us and told me to snap a photo. So glad I did. My husband was pleasantly surprised to receive this memory in ornament form. It is took out the superfluous background elements, keeping the key subjects; well done! It touched our hearts, bringing us back to those sweet times. Priceless.
Response from agiftcustomized.comDec 13, 2023
I'm glad to hear that the ornament brought back such meaningful memories for you and your family. It's wonderful when a simple ornament can capture the essence of a special moment. Wishing you and your family a warm and joyful holiday season! A special gift was sent to your email adress, please kindly check your mailbox. Take care and rock on! Kenneth Moore from A Gift Customized
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