AfternicAfternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace.Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.
Afternic (afternic.com) has 413 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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A B.
I sold a domain for $400 and they sent me $280. How is that even legal? That's straight up theft.
Response from AfternicJul 9, 2026
Hello A B. and thank you for your feedback. Our costs and fees are clearly listed on our website at https://www.afternic.com/legal/agreements/pricing-and-fees and are accessabile online 24 hours a day, 7 days a week. Best, Joe
Grand L.
Crooks for GoDaddy. Afternic listed 8 of my domains and purchased 1 additional domain sold two domains to a gambling website owner. They did nothing to stop the sale after repeatedly told not to. They offering to pay me 30 for one of the stolen domains and zero for the second one. My limo website is now in the gambling business. grandlimoatlanta.com and grandlimocolumbus.com. Do not trust this company with your business.
Response from AfternicJul 9, 2026
Hello Grand Limousine, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, Joe
Jon
Offered money for a domain. The sales rep accidentally replied to me thinking I was the seller and disclosed sensitive information. The sales rep stopped replying to me. I opened a new bid, and a new sales rep said that the seller wants 500% more. Scam. Avoid.
Response from AfternicJul 6, 2026
Hello Jon, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, Joe
Daniyal C.
Great service. Resolved issue and very helpful.
Response from AfternicJul 1, 2026
Hello Daniyal, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
ID
Afternic is great. I always do the internal review when possible but this time I decided to write a review on trustpilot as well as they deserve it. However, I'd like to have your intention for an issue you have when you send the ' We'd love to hear your feedback on case number #######! with a clickable link of Take the Survey If you are clicking the link from a browser you gave a review from before it will not work it will say ' You have either already completed the survey or your session has expired. ' while you haven't done that, but this issue happens if you provided a review from that browser before for your internal reviews at https godaddy. az1. qualtrics. com and that make you lose a lot of internal reviews because the person will be able to provide a new one to the most recent ticket only if he use a new browser or delete his browser cache which is not common for people. I discovered this issue when I was clicking the survey link every time and I noticed that something is off you must use a fresh browser or delete the cache in order to see the new survey instead of seeing ' You have either already completed the survey or your session has expired. ' I want you to fix this flaw not for me, but for your employees working so hard to provide assistance and then miss getting a review due to that flaw in the review system setup Thank you so much, and truly appreciating all Afternic employees all the way for their assistance to me always.
Response from AfternicJun 30, 2026
Hello ID, Thank you for your feedback. We are very glad to hear that you received such great support from us. We also appreciate the call out to look into the survey link further. We look forward to helping again in the future. With much appreciation, -JM
zaidashi
best customer service
Response from AfternicJun 26, 2026
Hello Zaidashi, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
Jasper G.
Because I have a bank account in the British Channel Islands, and because that bank account has a different SWIFT code configuration, they are refusing to pay me the $15,000 they have pocketed for selling one of our domains. A couple of months later am no closer to resolving this. Its basically theft. And you can't speak to anyone other than customer service agents who just promise you everything is fine.
Response from AfternicJun 23, 2026
Hello Jasper, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, Joe
do B.
Elizaveta was our customer service representative and she deserves the top 5 star credit. She is extremely patient and professional. She only has one consideration...to help her clients. Elizaveta is truly an asset to Godaddy/Afternic. She is a rare commodity on this day and age. Thank you very much Elizaveta. You were a great help for our needs!! Sincerely, Brian
Response from AfternicJun 22, 2026
Hello do bby, Thank you for your feedback and we are pleased to hear that Elizaveta did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer. My many thanks, -JM
