AfternicReviews of afternic.com

Fantastic customer service! Easy to navigate even on phone pays swiftly just make sure that if you use PayPal to check your country is eligible otherwise plenty of other options but $20+ fees.

Big thanks. Had a question regarding a listing and talked to Kamen. He began guiding me and then had another call that came in that I had to take quickly. Kamen followed up via email with all the additional information that I needed to resolve. Very professional division of Godaddy. Keep up the good work. Steve

My domain, which was not listed for sale and was locked, was stolen from me without my consent, approval, or payment. My domain was registered with a registrar unaffiliated with GoDaddy and Afternic. How can this happen? UPDATE: I never heard from Afternic despite the below, but I did already have a ticket. They confirmed the domain has been stolen, but there is nothing they can do except give me whatever someone paid for the domain ($137 in this case). That said, 10 days after providing them with my payment information, I have still not heard anything!

Excellent customer service. Pavel worked with me on two issues for a bulk upload and a name server issue. It's associated with Godaddy so likely to get the best pricing because of their size. Long time Godaddy customer and have only been selling domains for a year or so.

Not impressed with this company. Their communication is bad and the payment procedures are and lengthy, en cumbersome. You have to fillout separate bank details on Sale and parking, and you can not select from default. In the sale process you receive payment notification with a note: No action required from your side" But when you didnt select a payment method for this sale notting happends. After 7 days I contacted a Assurance Agent and got the message about not selected the payment method for this sale. So the process is waiting on nothing happening apart from Afternic getting intrest on the buyer payment. Afternic claims paymenst take 1 to 7 working days but SEPA should be within 24 hours in the same currency and 1 to 3 businessdays for exchange.

I listed my domain with Godaddy to sell a few years ago, when the process was they would message you if someone wanted to buy it and then you could approve the sell. Since then they changed the process and somehow also decided a buy now price on my domain without consulting me. Which happens to be less than the last time I sold this domain through Godaddy. Long story, but the point is 8pm sunday I am told that my domain that I have since built a business around has been transferred to another account and that the sell was binding. Then it was over a week before I could see the pitiful payout that they decided my domain was worth. They sold it for $1100 and I just received $769.10. I feel like I was scammed by Godaddy and this feels illegal. Now my domain is pointing to an online game site that makes my business look like a scam.

the most perfect one

I was surprised when my account was permanently suspended after I reported suspicious activity myself. I contacted Afternic because I wanted to make sure everything was legitimate and to help prevent any potential fraud. I understand the need for strong security measures, but I hope the review process can be improved so that users who proactively report concerns are treated more fairly. Overall, I was disappointed by how my case was handled.