Afternic Reviews | Read Customer Reviews of afternic.com

Afternic Reviews | Read Customer Reviews of afternic.com

Afternic reviews

413 approved reviews, newest moderated first

Rino
Oct 8, 2025
They cheat people.
They cheat people. Horrible company with strange complicated procedures to insure they do not pay customers after selling their domain names.
Response from AfternicOct 9, 2025
Hello Rino, Thank you for sharing your feedback, and I’m truly sorry to hear about your concerns regarding the payout process. I want to assure you that we do have a clear and established process in place to ensure that sellers are paid promptly after their domain is sold. I would like to look into your case personally to understand what happened and to help resolve this as quickly as possible. I have sent you a message through Trustpilot requesting more information so I can assist you further. Please respond at your convenience, and I will do my best to help. Best, Joe
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bouab A.
Oct 1, 2025
I had a problem with listing my Domains…
I had a problem with listing my Domains for sale. The costumer support was fast and quitly helpful
Response from AfternicOct 1, 2025
Hello Bouab, Great to hear our support team got your domain listing sorted out quickly! Domain marketplace issues can be frustrating when you're trying to get a sale live. If you run into any hiccups with the listing visibility or buyer inquiries down the road, the Help Center has a "Sell domains" section that covers the common setup steps. Support can also jump back in if you need account-specific help. The domain marketplace gives you built-in exposure to potential buyers without needing to manage separate platforms or transfer processes. Glad we could get you back on track! Best, Joe
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Paul
Sep 30, 2025
Helpful and courteous representatives
Helpful and courteous representatives, thank you 🙏
Response from AfternicSep 30, 2025
Hello Paul, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
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Rafael
Sep 29, 2025
company steals domains and sells them at high prices
I've been waiting for days for the domain to become available for me to register and guess what, this damn company takes the domain and sells it for a high price
Response from AfternicSep 29, 2025
Hello Rafael, Thank you so much for sharing your feedback. I’m truly sorry to hear about your experience and understand how frustrating it must be to lose a domain you were hoping to register. I want to assure you that GoDaddy does not buy expired domain names for the purposes of resale. GoDaddy is a domain name marketplace, which means we provide a platform where individuals and businesses can create accounts to buy and sell domain names. Based on what you described, it sounds like the domain you were interested in expired due to nonpayment, and then someone else registered it once it became available. The new owner has the option to list the domain for sale on our platform, and often, on other platforms as well. We really appreciate your feedback, and I’m sorry for any confusion or inconvenience this situation has caused. If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help in any way we can. Best regards, Joe
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Albert M.
Sep 20, 2025
Had a good experience
Had a good experience. They were very responsive and helpful with getting my domain.
Response from AfternicSep 22, 2025
Hello Albert, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
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Steve
Sep 12, 2025
Not worth the time and trouble. Go elsewhere.
I found the website impossible to navigate and, for some unknown reason, found their instructions on how to cancel a sale to be confusing and inoperable. Their initial contract supposedly binds you to a sale at whatever price you originally set, and there is no review regular advice or reminders, which means they can claim (and do demand) you sell at the price evenn if an offer is received out of the blue more than two years later (by which time you have probably forgotten you had put it up for sale). Their satff are very pushy and seem only inerested in closing a deal and receiving commissions, they are far less interested in doing what you instruct - pointing instead to the terms of their contract agreed some time ago (in my case by a junior member of staff). It took several phone calls to both godaddy (their owners or possibly merely an "associated" company as they claimed) and afternic, plus ultiple emails and finally an online chat to their support team before I could elicit a promise (as yet unfulfilled) to do as I ask.
Response from AfternicSep 12, 2025
Hello Steve, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
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Jim G.
Sep 3, 2025
Very helpful
Very helpful, very patient with me. Walked me through everything. Couldn’t be happier. Thank you so much.
Response from AfternicSep 3, 2025
Hello Jim, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
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Mohamed B.
Aug 19, 2025
great experiences and fast reply with…
great experiences and fast reply with great solutions thanks
Response from AfternicAug 19, 2025
Hello Mohamed, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
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