AFCULTURESReviews of afcultures.com

I ordered a sign on 12/12 for Christmas, the sign was her "big gift", tracking was never updated so on Christmas I ruined the surprise and told her what it was only for it to come the next day. A week before Christmas i messaged requesting a status on the sign to be told they had no idea when it would around and it was already after the max days it was supposed to take to cut it. On top of all that the sign was chipped pretty bad when it arrived. My parents received the package, as I had it mailed so my wife would not receive it so I was not wqs not sure how to pursue it. I'm not a "negative Nancy" it was just a really big disappointment.... If AF cultures sees this I have pictures of the incident and screen shot of responses..

We received the incorrect order. We have been trying to get our order rectified via email, phone, and Facebook Messenger since December 27th. Supposedly, a corrected sign is supposed to be sent to us but we have not received tracking information yet. This has been extremely frustrating and disappointing.

This company is a fraud !! As stated in prior reviews.. They have been reported to the Better Business Bureau as well as the Attorney General for investigation. “Public warning” .. do not use this company. This is a scam!

Seems like there is a trend with this company. Ordered a sign from them on Dec 8. Exactly four minutes later, I emailed support and canceled it… four minutes later… I have my confirmation email and copies of emails (dates/time) that I had sent to them for proof everything went through. Their policy states if you cancel within 24 hours, your order will be canceled. I thought I was in the clear. NOPE! Just checked my bank acct and they charged me for it. No word on any tracking number or no emails at all back from support even though they “RESPOND TO ALL EMAILS.” Already reported fraud to my bank. They throw customers in the trash who reach out with issues/cancellations and that shouldn’t be. They should do what their policy states and “RESPOND BACK TO ALL EMAILS” and not ignore their customers. I will update this review if they reach back out to me. We will see what happens next. If it means filing a complaint with BBB, so be it. 😡

I gave them my wife's name for a sign and they neglected to put an apostrophe s next to it so it makes no sense and I can't get anyone to even respond to an email. Worst customer service ever

My wife and I both called their “customer service” number, no one has answered but we got a sent a automated text to write a brief message. We both wrote a message , mine more lengthy and detailed including order number . Hers just asked “where’s my order” and provided no order number . They messaged my wife back asking for the order number but I have yet to receive a response and I actually messaged them first. They haven’t provided tracking for my order. Haven’t heard a peep from them regarding my order. Can’t get anyone to respond to me or my wife. Ordered November 30th and paid $25 for express shipping as it was a Christmas gift. Now who knows if it’s even coming because I can’t get tracking even on the shop app they had me download. Also have my confirmation email so i know the order went through.

Ordered my product for a Christmas gift. Made sure to order it with enough time to receive it. Paid $25 for express shipping which is 5-7 business days. It’s been almost 2 weeks! Took money from our account but provided no tracking yet. Going to report to my bank for fraud.

Its was brooken the 2 order box was open. Very long to receive order.