C R O.
Excellent quality and price
Excellent quality and price
Make every occasion, from Christmas to Mother's and Day Father's Day, special with a unique and cool wall art, canvas print
Aeticon LLC (aeticon.com) has 441 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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C R O.
Excellent quality and price
customer
Product was great. Ordering was easy.
Matt D.
It took a month to get my order and the tracking information was not clear or accurate. I paid $100 for a small rug and it looks pretty cheap.
Response from Aeticon LLCJun 14, 2023
Dear Matt Dahms, We sincerely apologize for the inconvenience caused by the product you received and the delay in parcel delivery due to the shipping carrier system’s error, which did not meet your expectations. At Aeticon, we always strive to provide our customers with the best possible service in order to ensure a great experience. In order to address any concerns you may have about the product and provide a suitable solution to this matter, we kindly request that you provide us with your email address or send an email to us at "[email protected]". Once again, we deeply apologize for any inconvenience this may have caused you. Yours sincerely, Aeticon
Tom P.
The rug we received was not the quality material we were looking for to put in our foyer for the entry to our house. It was something we would use in a children's playroom, but not for our front door. We asked to return the rug but were told it was made to order even though it was a size and print offered on their website. I won't order from them again.
Response from Aeticon LLCJun 13, 2023
Dear Tom Powell, We sincerely apologize for the inconvenience caused by the product you received, which did not meet your expectations. At Aeticon, we always strive to provide our customers with the best possible service in order to ensure a great experience. In order to address any concerns you may have about the product and provide a suitable solution to this matter, we kindly request that you provide us with your email address or send an email to us at "[email protected]". Once again, we deeply apologize for any inconvenience this may have caused you. Yours sincerely, Aeticon
Jen L.
Quick service and delivery and excellent communication with process along the way. Beautiful product and craftsmanship.
Kimberly B.
I appreciated that July was so great at communicating and sent me a proof before printing our California vacation canvas...because there were a couple pics that were oddly cutoff or centered so we saw 15' of sidewalk in front of us, instead of the memorable building we were in front of.
Elizabeth
The entire ordering process was painless. The quality of the prints is unmatched.
Susy W.
I recieved my product with a manufacturer vendor error. This company does not make corrections to manufacturer error. Instead, they gave me 15% off on a new order. I get 15% off emails daily, so NO Thank You ever again.
Response from Aeticon LLCJun 13, 2023
Dear Susy Wiggins, We would like to express our sincerest apologies for the issue you encountered with the product you received. It has come to our attention that there was a breakdown in the communication during the manufacturing process, which resulted in the product not meeting your expectations. To rectify this situation, we have taken immediate action and offered you a replacement for the defective product and you accepted it. We understand the importance of receiving the desired item promptly, and we want to ensure that you have a satisfactory experience with our products. Furthermore, we would like to apologize for any inconvenience caused by the email marketing communications you have received from us. Please rest assured that we are actively addressing this issue to prevent any future occurrences and to enhance your overall experience with our services. Once again, we deeply regret any inconvenience caused by the defective product and the email inconveniences. We value your satisfaction as our customer, and we are committed to resolving this matter to your utmost satisfaction. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated customer support team is available to address all your queries and ensure your complete satisfaction. Thank you for your understanding, and we appreciate your continued support. Sincerely, Aeticon