Courtney S.
Disappointing product and critical…
Disappointing product and critical delivery failure. Product appeared cheap printing rather than the pictures of the product when I ordered it. I paid for expedited shipping which was to arrive at least a week before my event. It arrived a week after my event - a full two weeks after the estimated date of arrival. Also delivery tracking was deceptive. My order waited in CA for a week while another memo said "out for delivery." I would like a refund on my shipping costs.
Response from Aeticon LLCMar 11, 2025
Dear Courtney, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience caused by the delivery of your order. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC

