AeropayAeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy.Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience.Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Aeropay (aeropay.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · CHICAGO, Illinois
Excellent
Administration & Services · Chicago, Illinois
Excellent
Administration & Services · Chicago, Illinois
Excellent
Administration & Services · Cary, Illinois
Excellent
334 approved reviews, newest moderated first
L A.
HORRIBLE Just Horrible, Support is trash. Funny enough i didn’t even get to experience the site it stopped sending SMS verification codes and all of a sudden i can’t even get anyone in my house to make an account the SMS codes will NOT FKN SEND. Customer support sent an automated email suggesting i refresh my page lol.
TB
GIVE THEM 0 STARS THEY ARE SCAMMING PEOPLE. I MAKE ALL MY DEPOSITS THROUGH APPLE PAY AND NOW MY ACCOUNT IS DISABLED DUE TO UNRESOLVED PAYMENT? HOW? THE MONEY INSTANTLY COMES OUT OF MY APPLE PAY. NOW I CANT GET MY MONEY OUT. NO CUSTOMER SERVICE WHERE MONEY IS INVOLVED IS THE SHADIEST THING IVE EVER HEARD. AEROPAY I HOPE THIS COMPANY FAILS SO HARD
Bernadette H.
When there are no LIVE PEOPLE to talk to when my money is changing hands????? GARBAGE! GARBAGE! GARBAGE!
Response from AeropayJun 20, 2025
Hi Bernadette, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Mary A.
Why is it so easy to deposit money but so difficult to withdrawal…. I don’t understand this system I’ve been waiting days for my account to be freed up so i can cash out my winnings. They withdrew the money out of my account but the aeropay account still says declined no update at all. Prize picks should not partner with them anymore. If I don’t get my money I will use every cent I have to sue every one involved.
Response from AeropayJun 20, 2025
Hi Mary Ann, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Arrion C.
These folks need a lawsuit because ain’t no way they can allow me to win money but won’t let me withdraw my money due to my account being disabled from a $30 transaction that I made, I was going to use that money to bet on players from prizepicks, I deposited $30 and never received it and had it disputed by my bank and now my Aeropay has been suspended since February 2, Customer service is useless, e-mails has been sent multiple times like ain’t no way this is legal..
Response from AeropayMay 23, 2025
Hi Arrion, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Curran C.
The single worst payment service I’ve ever used. Rejects transaction when I have 2-3 times the balance in my account, charges my account for goods I wasn’t able to even pick up because their app is complete trash, and now I can’t link my bank to my new account since it’s linked to my last one - which I can’t access since I changed numbers. Every single interaction with this service has been a complete nightmare.
Response from AeropayMay 19, 2025
Hi Curran, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Benjamin W.
I have been trying to get help from support. I have sent emails 3 times over the past 2 weeks and haven't gotten a response. What's the point of having a "support" email if nobody actually responds? Update: I finally got in touch with their customer support about a payment I was waiting for. I was told the transaction was voided. I retried the transaction after being told any issues had been fixed. And yet I'm still waiting almost a week after it was sent. Too bad zero stars isn't an option.
Response from AeropayMay 19, 2025
Hi Benjamin, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Leo F.
Love Aeropay. I am a cannabis connoisseur and Aeropay saves me tons of money in not paying those exorbitant fees.