AeropayReviews of aeropay.com

This is the slowest payment processors ever they will send you receipt and take their sweet time sending the money . Stay away .

Worst 3rd party pay method ever! Takes FOREVER to sign up your account and then when it does go through, you won't be able to make purchases. It will decline telling you do not have enough funds to pay. Even though that is not accurate. Waste of time. Garbage system. Won't ever use again nor recommend to anyone!

Support is extremely slow, even when I contact them within their business hours, they say there is nobody available. Cynthia is especially the worst. I have video proof of neglect and abuse. Please contact me for more info.

Aeropay is intentionally not resolving my issue so I cannot use my account that used their services to connect with my bank. Please do not connect your bank using them. As a processing service you would think they have customer service support. They don’t. Only way to contact is email. I have a had my account blocked for months because they don’t have any way other than email to be contacted or helped. If Apple sends a email a email to follow up with them then you know it’s been that long with no help at all. At this point I’m getting a lawyer. It’s has caused pain and suffering, hardships because I have money trapped in an account because of Aeropay negligence.

Have been trying to get support for greater than 10 days. No support. Have lost trust in Aeropay. Do not use.

Been trying to resolve issue with my account for weeks and can’t get any support at all, have reached out several times

If I could give negative stars I would. I tried using aeropay to place an order. It was declined. So the order never reached the vendor. I placed the order again and picked up my things and paid cash. So the vendor never even saw the transaction, yet aeropay is insisting they paid the vendor. They are harassing me and will not provide me proof that they paid the vendor. Aeropay needs to contact the vendor to get their money back. Not me. But there is no money to get back, so...........horrible horrible company with no way to get a resolution except email, which takes weeks to get a response

Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks me to reconnect my bank 3 times and I’ve done successfully. They even sent me an email saying my account is enabled and in good standing. They send me back to other company trying to blame them without helping me.