AeropayAeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy.Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience.Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Aeropay (aeropay.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · CHICAGO, Illinois
Excellent
Administration & Services · Chicago, Illinois
Excellent
Administration & Services · Chicago, Illinois
Excellent
Administration & Services · Cary, Illinois
Excellent
Showing 10 reviews with 3 stars · Clear filters
Kristina L.
It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making the payment system a lot smoother. It takes over 24 hours to “verify” a withdrawal. I am actually looking for another service today to replace, payday.
Elena J.
Most of the time when I pay through Aeropay, there is a disconnect when I arrive at the store to pick up my order. Half of the time the store doesn't show I paid through Aeropay so they have to cancel my order and place it again for it to go through. It's a hassle to use Aeropay.
Response from AeropaySep 22, 2025
Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
John C.
Hard to get initially set up. Also hard to set up additional account.
Diego
I have been messaging Aeropay Team for the past 2 weeks. I’ve asked many times to process 1 transaction. Still waiting for them to retry to process the payment. They even sent emails saying they would work on it in 3 days or 48 hours. Nothing has been done.
Response from AeropaySep 11, 2025
Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Harry J.
Been hoping to get some money I withdrew from a game site I play on to my chime account it says the withdrawal process is quick but still nothing and can't find a status of the transfer anywhere this sucks next time I'll stick to crypto since it's instant this is stupid
Paul M.
It was good.
David G.
First order did not go through. I had to submit a second order, after a long wait, to see if the first post was somehow delayed. Overall, I’m very satisfied with Aeropay.
Krandall K.
I was about to sign up in order to purchase something at my local cannabis outlet but thought I would check some reviews. Now I'm having second thoughts. I can't believe you want me to give you such private information and then the ONLY way you will communicate with customers is via email. Seriously reconsidering.
Response from AeropaySep 27, 2023
Hi Krandall, We greatly appreciate your feedback regarding our product. We genuinely regret that your experience did not meet your expectations, and we are determined to rectify this. If you could spare a moment, kindly share your email address with us so that we can reach out to you directly. Alternatively, you can send an email to [email protected], and our dedicated team will promptly respond to assist you. Your satisfaction is of utmost importance to us, and we are eager to ensure you receive the support you deserve. Warm regards, The Aeropay Team