AeroGardenReviews of aerogarden.com

Guaranteed germination? 🤣🤣🤣 16 days into a 6-12 day "Guaranteed germination", the seed is visible on the surface of the growth media, it definitely is not germinating 4 days after the end of the cited germination window. I've managed to germinate other seeds in a heated propergator in the interim. What can I say, terrible product 🤷‍♂️

Have a Aerogarden Harvest Elite bought 3 years ago. Power cord no longer works and they don't make replacements. So have a useless garden. Don't buy

This is a general complaint as I am literally at the end of my wits. For some reason, a few years ago, I noticed that the salad style pods were just not like they were before. I sent in replacement requests and received them, but even those would just not grow and get moldy and die. This was happening more and more as time went by, I have since been told I do this too much as if this was something I want to do; spending all my time taking pictures and getting frustrated when at least half my orders are just dead with white mold and nothing even after 6-8 weeks of trying. When I do place new orders, the same thing happens, literally half my orders are crap and nothing. Still I have invested in three gardens so I keep ordering hoping things will get better and I just got a bad batch. The tomatoes are fine. It's just the salad greens. Can you please explain if there is something going on with your pods because I can NOT be the only one going through this. Even with my last order. I cleaned out and replaced 12 pods and NONE of them are growing. Again, my tomatoes are great. Salad green are crap. I would appreciate an answer so I can figure out how to handle this from now on. I have THREE gardens and I've changed up all of them to grow both tomatoes and greens. Whichever garden has tomatoes is fine, the other two with greens do nothing so it is not the gardens. I've even replaced two gardens recently and they all grow tomatoes... I'm sorry to have to ask but I need to know. I am literally throwing my money away at this point and I just can't anymore.

Purchased 12 seed pod. Only 2 germinated. Company would not replace pods or refund money because I did not purchase equipment from them. Also customer service reps are rude and disrespectful calling me by my first name after I repeatedly requested they refer to me more formally. Horrible products. Horrible customer service. Never again.

Aero Garden's recent update kills your old account making it impossible to sign back in and collect your history or reset your machines. Some moron at corporate felt it was a good idea. Corporations really need to poll their customers first before taking some boardroom idots advice. It took 4 calls to just get informationon, 2 of the calls I was hung up on because they couldn't understand the problem- customer service needs better training. This product is NoLonger a customer friendly company and they really dont care. Just money hungry.

A year ago I purchased the herb garden and everything was fine. Back in April I purchased 2 petunia gardens. Out of the 12 pods, 7 did not germinate. After one month I contacted aero garden and answered all their questions. I was told that they were guaranteed and they would send replacement pods. None arrived. Yesterday I contacted them again. I got an email asking the same questions and wanted me to send a picture. I am elderly and do not know how to up load. I emailed them back and now they have gone silent.

I spent about $350 on one of the grow systems. The system recently started to fail about 1 1/2 years after purchase. It’s out of warranty so I’m out of luck and there’s nothing that can be done other than turning the system off and on or resetting the system. The computer system is failing ie it beeps all the time and some of the buttons can no longer be set. What a useless piece of junk. Save your money for some herbs from the supermarket!

I have two bounty elite. One from 2015 and one from 2019. I have both running for a few years and experienced 2 light penal changes. Each cost me $120 because the warranty expires. And it is only a 48W panel... It costs a lot lower user non-proprietary panels. The screen fail in the newer model, and I can't change configurations anymore due to that. The wifi was never connected so I can't change that either without replace the entire base. Which would just buy a new one for another $300... Good irrigation design and pod system. A lot of knockoff for cheaper price rather than buy from Aerogarden for their expensive pods and bad nutrients. Overall, 3 stars.