Cindy
AeroGardens customer service and product is the best I've ever dealt with.
I received a family farm for my birthday for my son. I was really expecting to have the usual difficulty dealing with the company for anything. I was very pleasantly surprised. I email my questions problems to AeroGarden the response usually comes within 24 hours unless it's over a weekend. I've had this garden for a few years already and every time I have an issue either with the seeds not coming up or just a problem wanting to figure out the working of the garden they're always there. They send me printed information, they direct me to websites, they replace parts and after this is done I do get another email asking if my problem was solved and if I had any further questions. AeroGarden made this experience fun and easy and I really love my AeroGarden as much as I love their customer service team who is always there to help solve any problems. My problems, concerns, questions have been ongoing since the more I used the garden the more I want to do with it. The garden itself is amazing and having fresh vegetables year-round is a real treat.