AED.comReviews of aed.com

3.91,820 reviews
Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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AED.com

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About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AED.com reviews

1,820 approved reviews, newest moderated first

Terry Norman Amiel M.
Sep 24, 2024
For someone who is computer challenged…
For someone who is computer challenged it was easy to find the exact replacement battery for our home AED. It was purchased through Amazon which made tracking easy. It was delivery in the stated time frame as advertised.
Response from AED.comSep 29, 2024
Hi Terry! We strive to create and easy ordering system so customers like you can quickly find the lifesaving products you need! We hope to be of service again in the future! Have a great day!
B F Madison, W.
Sep 24, 2024
My AED arrived in great shape
9/25 UPDATE - I did receive the AED, and it arrived by FEDEX next day, which I appreciated. It was in great shape, and I already have it registered, and hanging in a convenient spot. Nice to have something I hope will never get used. 9/23 I ordered an AED from AED.COM, but I have not received it. I believe they will ship it next month, but I don't know that yet. It would have been better if I knew the AED shipment was a month away when I ordered it. I did receive the case and some accessories, but no AED.
Response from AED.comSep 29, 2024
Hi Madison! Thank you for the update! We are happy to hear you received your device and thank you for being a great customer! If you have any other questions about your order, please feel free to reach our customer care team directly at [email protected].
Ann
Sep 23, 2024
Easy website-easy checkout!
Easy website-easy checkout!
Response from AED.comSep 24, 2024
Hi Ann! Thank you for the positive review! We make sure checkout is easy, so you can receive your lifesaving products as soon as possible! We hope to be of service again in the future! Have a great day!
Chief Bob P.
Sep 20, 2024
The website is easy to use and we are…
The website is easy to use and we are returning customers.
Response from AED.comSep 24, 2024
Hi Chief Bob! Thank you for the positive review! If there is anything we can do better in the future to gain that last star, please don't hesitate to reach out! Have a great day!
Anne B.
Sep 20, 2024
I have reached out twice now to…
I have reached out twice now to schedule our inspection which I purchased online with no response. I often have to follow up multiple times to get responses to purchases, questions.
Response from AED.comSep 24, 2024
Hi Anne! Thank you for your feedback, and we sincerely apologize for the communication issues you've experienced. This is not the level of service we aim to provide, and we understand your frustration. Please feel free to contact us directly at [email protected] to expedite the process. Thank you for bringing this to our attention.
Drew
Sep 16, 2024
I was able to find the correct AED Pads for my Model
I was able to find the correct AED electrode pads for the model of AED that we have at the clinic.
Response from AED.comSep 18, 2024
Hi Drew! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
Anon.
Sep 15, 2024
Easy to order
Easy to order
Response from AED.comSep 18, 2024
Hi Anon! Thanks for the positive review! We hope to be of service again in the future! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out! Have a great day!
Jo Ann Aitken. R.
Sep 13, 2024
User-friendly for re-orders!
Your website for renewing product is very clear and makes it easy to re-order. We are thankful to order the same brand that goes with our defibulator. Thank you!
Response from AED.comSep 18, 2024
Hi Jo Ann! Thanks for the positive review! Our goal is to make ordering lifesaving products as easy as possible, so you can be prepared for the unexpected! If there is anything we can do better, please don't hesitate to reach out! We hope to be of service again in the future! Have a great day!

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I was able to find the correct AED Pads for my Model

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User-friendly for re-orders!