Director of S.
Ordered an AED ($1,600.00) and…
Ordered an AED ($1,600.00) and immediately received an email that stated "thank you for your order" "this item is on back order" If you don't have it, you shouldn't charge for it then tell the customer it's on backorder.
Response from AED.comOct 14, 2024
Hi there! We apologize for your negative experience. We understand how frustrating it can be when stock availability isn't clearly communicated and we're sorry our team fell short. Our inventory can fluctuate daily, which may cause unexpected delays in shipments. If you are still waiting on your order, please contact our customer care team directly at [email protected] for a status update. Thank you for your patience!


