AED.comReviews of aed.com

3.91,820 reviews
Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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AED.com

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About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AED.com reviews

1,820 approved reviews, newest moderated first

RONALD O.
May 1, 2025
No Receipt for charges
I will not buy anything from this store again. I did not get my receipt
Response from AED.comMay 1, 2025
Hi Ronald! We're very sorry that your receipt wasn’t provided as expected. That’s not the level of service we aim to deliver. Please contact our customer support team at [email protected] with your order confirmation number and we’ll make sure you receive your receipt right away. We appreciate your feedback and hope for the opportunity to restore your trust in the future.
Kevin M.
Apr 28, 2025
easy to use website.
easy to use website.
Response from AED.comApr 29, 2025
Hi Kevin! We work hard to create a smooth browsing experience and our goal is to make finding the right products easy! Happy to hear you were able to find what you needed! Thanks for your review!
Scott W.
Apr 27, 2025
I have not received what i ordered
I have not received what i ordered. It’s been 2 weeks
Response from AED.comApr 29, 2025
Hi Scott! Thank you for your feedback. We’re sorry for the delay in receiving your order. Product availability from the manufacturer can fluctuate daily, which sometimes impacts shipping times. If you would like an updated status on your order, please feel free to contact our customer service team at [email protected]. We’re happy to assist you and provide the latest information. Thank you for your patience and understanding.
Glynn
Apr 25, 2025
Service to purchase was fine but having…
Service to purchase was fine but having paid for the product that is the last I have heard from the seller. I logged into the account I made and all it does is confirm my purchase and gives me no opportunity to find out when the package is likely to be shipped or when expected arrival may be.
Response from AED.comApr 29, 2025
Hi Glynn! Thank you for your feedback. We’re glad to hear the purchase process went smoothly, but we're sorry to hear about the lack of follow-up communication. That’s definitely not the experience we want for our customers. Could you please contact us at [email protected] with your order number? We'll provide your shipping information and ensure you’re updated on your delivery status. Thank you for your patience, and we look forward to resolving this quickly!
Leo
Apr 24, 2025
AED.com had what I needed
AED.com was easy to buy from. Reasonable prices
Response from AED.comApr 29, 2025
Hi Leo! Thanks for the positive review! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out!
Cindy O.
Apr 23, 2025
Ease to order
Ease to order
Response from AED.comApr 24, 2025
Hi Cindy! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Randy
Apr 23, 2025
A quality AED.
The product was received in very good condition. It hasn't been installed and tested yet, but I expect it will work well.
Response from AED.comApr 24, 2025
Hi Randy! So glad you found our selection great! We appreciate your feedback.
Natalie C.
Apr 22, 2025
Customer Service was very helpful
Customer Service was very helpful; they patiently answered all of my questions.
Response from AED.comApr 24, 2025
Hi Natalie! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!

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