AED.comReviews of aed.com

Response from AED.comJun 19, 2025

Hi Paul, thank you for letting us know about your order status. We checked into your order to understand what happened and saw that pads you ordered are part of a nationwide manufacturer backorder. We expect your order to ship soon and understand your frustration in this delay. Often when a manufacturer backorder occurs, customers opt to purchase anyway, as we ship our oldest orders first. We apologize if you were not made aware of the backorder situation.

Response from AED.comJun 19, 2025

Hi August! We apologize for your less than satisfactory experience. We understand how frustrating it can be when items you need are out of stock and we apologize for any inconvenience this caused. Our inventory can fluctuate daily, which may cause unexpected delays in shipments. If you have any questions about your order or would like another status update, please feel free to reach us directly at [email protected] and our team would be happy to assist you. Thank you for your patience!

Response from AED.comJun 19, 2025

Hi Jon! We'd love to make your experience 5 stars! If there is anything we can do better in the future, please don’t hesitate to reach out! Have a great day!

Response from AED.comJun 19, 2025

Hi there! We work hard to create a smooth browsing experience. Thanks for your review!

Response from AED.comJun 19, 2025

Hi Jordan! We appreciate you taking the time to leave us your star rating. We would like to learn more about your experience with us to understand what we can do to improve. If you would like to share or have any questions, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!

Response from AED.comJun 19, 2025

Hi Denny! Happy to hear it was quick and easy for you! We appreciate your review.

Response from AED.comJun 17, 2025

Hi Jon! We love making things hassle-free! Thanks for the great review.

Response from AED.comJun 17, 2025

Hi Douglas! Thank you for your feedback. We understand how important timely delivery is—especially for critical items like AED pads. We're sorry the backorder status wasn’t clearly communicated at the time of your order. Unfortunately, inventory from our manufacturers can fluctuate daily, which can cause unexpected delays. If you need help finding an alternative or have any questions on the status of your order, please don’t hesitate to reach out to our team at [email protected]. We're here to help in any way we can.