AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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cheryl K.
signed up for emails and told i would get 10% off first order but when i placed my first order it did NOT show the discount.
Response from AED.comJun 26, 2025
Hi Cheryl! Thanks for your feedback, and we're sorry for the trouble! Please reach out to us directly at [email protected]—we’d be happy to assist and make sure you receive your 10% discount.
David D.
I don’t know where my order is?
Response from AED.comJun 24, 2025
Hi David! We'd be happy to get you a status update on your order. If you're willing, please send us your confirmation number and name on your order to [email protected] and our team will be happy to assist you!
Tony G.
I ordered something six weeks ago and hasn’t came yet. He never told me it was on back order.
Response from AED.comJun 24, 2025
Hi Tony! We apologize for your negative experience. We understand how frustrating it can be when stock availability isn't clearly communicated and we're sorry our team fell short. Our inventory can fluctuate daily, which may cause unexpected delays in shipments. If you are still waiting on your order, please contact our customer care team directly at [email protected] for a status update. Thank you for your patience!
Gary B.
Timeliness of the delivery.
Response from AED.comJun 24, 2025
Hi Gary! We strive to keep things quick and seamless—glad we hit the mark for you!
JAMES
The Product showed Promply after order
Response from AED.comJun 24, 2025
Hi James! Efficiency is key! Thanks for choosing us and for your great feedback.
Michael C.
Everything was great. However, I received invoices, requesting payment, even after I had already paid. I did contact the billing office and they corrected it.
Response from AED.comJun 24, 2025
Hi Michael! Thank you for your review! We’re glad to hear everything else went smoothly and that our billing team was able to quickly correct the issue. We apologize for the confusion with the invoices and appreciate you bringing it to our attention. Your feedback helps us improve, and we’re grateful for your patience. If you ever need anything else, please don’t hesitate to reach out!
Alan S.
Still haven't received my order!!!
Response from AED.comJun 24, 2025
Hi Alan! Our team would be happy to give you a status update on your order. Please feel free to email us at [email protected] with your confirmation number and name on your order! Thank you!
Linda B.
It was quick and easy. The Chat agent, Jessica, gave me the information I needed to split a shipment to two addresses. Thank you
Response from AED.comJun 19, 2025
Hi Linda! Glad our customer service team could assist you! Thanks for your kind words.
