AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Micah W.
I have not received the product(s) ordered and no one has returned emails or phone calls.
Response from AED.comFeb 9, 2023
Hi there, Micah! I apologize you were unable to get ahold of our team! I have forwarded your information to be sure that one of our customer care team members reaches out to you directly to give you an order status update.
marilyn R.
Items easy to find. Website easy to navigate. Prices are great!! Secure checkout. Items sent out quickly. Great packaging.
Response from AED.comFeb 7, 2023
Hi Marilyn! Thanks so much for your review! We are happy to hear you had a positive experience with us! We hope to be of service again in the future! Have a great day!
Jeffrey
I was able to find the products I needed. The pricing is consistent with a brief review of other similar providers. I appreciate the forthright and clearly stated situation about manufacturing supply chain delays. This is not your fault and you communicated effectively about this reality of this globally rising problem. You did so respectfully which speaks well to me of the character of your organization.
Response from AED.comFeb 6, 2023
Hi Jeffrey! We appreciate you taking the time to write us this review! Please let us know if there is anything we can do for you in the future! Have a great day!
Roy H.
I have yet to receive my order. So this experience has not been good.
Response from AED.comFeb 3, 2023
Hi, Roy! We apologize that you have not received your order. I have forwarded your information to our customer cares team who will be reaching out to you directly with a status on your order. We apologize again for any inconvenience this may have caused you!
painlessmike
Received my AED with it beeping in the shipping box and upon opening it, had it announce that service was required. The phone "service" doesn't work and no options would connect. Sent email to find out about returning the defective AED and was told to check cables. The wrench is lit and announcing service required. That was three days ago. No phone service today and chat told me the Biomed would have to check the defective sent AED as it was recertified and covered under a 3 year warranty, which I'll bet will mean that if something else goes wrong, they will argue it has already been worked on. Very disappointed with the entire experience.
Response from AED.comFeb 2, 2023
Hi Mike! We apologize for the inconvenience that your AED order has caused and we're sorry you were unable to reach a team member directly. I am forwarding your contact information to make sure a customer cares team member reaches out to you directly to get this issue sorted out. Thank you for your patience with us as we work to fix this issue.
Normand F.
Shane Burton was very helpful and will continue to work with him in the future.
Response from AED.comFeb 1, 2023
Hi there, Normand! Thank you for leaving us your feedback. We are so happy to hear you had a positive experience with our team! We hope to be of service again in the future!
Tara T.
It has been 4 weeks and I have yet to receive my purchase. I have contacted customer support with no response. No updates. Very disappointing.
Response from AED.comFeb 1, 2023
Hi Tara! We apologize for the delay in your shipment and thank you for bringing this matter to our attention. I have forwarded your information to our customer cares team who will directly be reaching out to you shortly with more information on your order status.
Barry L.
Great presentation with awesome interaction in the modules.
Response from AED.comJan 31, 2023
Hi Barry! Thanks so much for taking the time to leave us your feedback! We are happy to hear about your positive experience with us!
