AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,820 approved reviews, newest moderated first
Penny M.
Quick service. Much appreciated!
Response from AED.comApr 20, 2023
Hi Penny! Thank you for taking the time to share your positive feedback with us! We are happy to hear of your pleasant experience! We hope to be of service again in the future. Have a great day!
M. D.
Never received my order. Messaged, they provided no response.
Response from AED.comApr 20, 2023
Hi M. Daniels! I apologize that you were unable to get ahold of any of our team members. I have forwarded on your contact information to our customer care team to reach out to give you an order status update. Please let us know if there is anything else we can assist you with in the meantime. Have a great day!
JBoyle
Order has now been processed 4/28/23 Still haven’t received my order placed on Feb 17th. Emails have not been replied to. Will need to take further action with credit card company.
Response from AED.comApr 16, 2023
Hi JBoyle! Thank you for bringing your concerns to our attention! Unfortunately your shipment may have been among the orders that have been affected by the national supply chain issues causing mass shipment delays and backorders from our manufactures. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I have forwarded on your contact information to have our customer service team reach out with a status of your order to confirm this. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.
amar G.
have not received pads yet
Response from AED.comApr 13, 2023
Hi Amar! Thank you for the feedback. We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.
Tracy D.
Product was received in a timely manner in excellent condition. Notifications were timely and professional.
Response from AED.comApr 12, 2023
Hi Tracey! We are thrilled to hear you were able to receive your product in a timely manner! We hope to be of service again in the future! Have a great day!
Lyn
As far as I know it has not arrived. I received a backorder notice. No notification of being sent.
Response from AED.comApr 10, 2023
Hi Lyn! We apologize that your item was backordered and hope that your order can ship much sooner than the timeline we have originally provided. If you'd like to learn more about this delay, please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused. Thank you for your patience with us.
Aaron B.
Perfect package. Good communication in light of supply issues and delays. We would certainly buy from AED.com again.
Response from AED.comApr 10, 2023
Hi Aaron! Thank you for taking to the time to leave us a positive review! We are happy to hear our team was able to get you what you needed in a timely manner! We hope to be of service again in the future! Have a great day!
techguy
Took my order for an item they said was in stock. It was not. Never checked in on the order. More than a month later, finally tracked someone down and they said it was out of stock, with no restock date or idea... they had no idea they had not shipped my order.
Response from AED.comApr 4, 2023
Thank you for the feedback. We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.
