Adventure RVReviews of adventurerv.net

My first time buying. But y'all had something I need bad looked for hours and came across exactly what I needed fir my table in my travel trailer. Will buy from again Many thanks Linda APALACHICOLA FL

I ordered a microwave that came with scratches. I ordered a Magic Chef RV Microwave on 11/09/2020 for $149.99. When I received the microwave it had scratches on the key panel and the button to open the door. There was not plastic film covering the panel or the button. See attached pictures and you can see that there are not plastic film edges that can be removed. The scratches were on the panel and button itself. I asked to return the microwave and was sent a FedEx. I was refunded only $127.92 because the company stated that there was nothing wrong with the microwave. They stated that unless it was defective there would be a 15% restocking fee. When I was discussing this return the company never stated the restocking fee, it is hidden on their website not even on the order confirmation. I would consider this a defective microwave because it was sent with scratches and looked like it had been opened before, even though the website is selling it as new.

Beware of changes in your cart and no returns. Also rude customer service which you can only contact by email!

They cancelled my order without explanation and are still selling the product online. Terrible customer service.

Poor customer service. They cancelled my order even though I did not ask them too only asked to change shipping since the supposedly shipped order was then back ordered so they cancelled my order completely. They also didn’t answer my questions just kept saying my order was cancelled.

The product, a 3-inch drop was hard to find. Adventure RV had it in stock for a good price. I was a little disappointed that customer service couldn’t answer a question that should have been in the specs.

They have no one to talk with at their phone number. If you have problem you will need to submit a ticket and hope you get a response. You can also do chat which I did but in the end was told I need to submit a ticket. I tried to place an order and fortunately it did not go through. The shipping was quoted at 9.95 and when I went to place the order it jumped to $23. Almost as much as the part. I hate to see a small business go under but I would make an exception for this business.

Awful. I wish I found this website before I ordered. Three weeks in, and still no tracking number. Their rep from the ticket system told me that my part is shipping from a different warehouse and that they will need to get information from them, and then she closed the ticket with no information given. I just want my money back.