Malachi H.
Terrible products, don’t honor warranties.
Terrible products that they refuse to honor the warranties on, especially brakes and rotors.
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Advance Auto Parts (advanceautoparts.com) has 392 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Showing 244 reviews with 1 star · Clear filters
Malachi H.
Terrible products that they refuse to honor the warranties on, especially brakes and rotors.
James W.
Terrible place stay away! Tried to return a part I did not use and they refused to do it stating they had a policy. Nobody told me that when I bought it and nobody could point it out when I asked. I will never go there again.
Mike H.
The employee Adelita and manager Daniel were unhelpful, and both were very rude!!! I will not be back to this location!
Bee T.
waited 10 minutes inside to replace tractor battery. Counted 5 staff, no customers. All too busy to help me. Went across the street to O'reilly and was helped immediately. Wont waste my time there.
Tom
I used the part finder tool on the Advance Auto Parts website for my Subaru, which confirmed the part was correct. It did not fit. When I tried to return it, the process was incredibly difficult and frustrating. Be very careful trusting their online compatibility tool. Also be prepared for the fact that customer service is clearly used to ignoring customer concerns
Adrian J.
Advance auto parts district 4411 is a awful district. This district is being mismanaged, The District manager, is not professional. I have never experienced anything like this, Advance Auto Parts is not holding the District Manager over this District accountable, if you are not within his click, then you will be skating on thin ice. Columbus ga,phenixcity alabama stores . Sad these locations within this district are mismanaged, The District manager is not a good leader.
Buz B.
Advanced auto parts, North Wales road in North Wales. I purchased a 24 and a 19 inch latitude windshield wiper blade. According to the website for rain X, they come with a one year warranty on specific. Types, I spent $30 per each waper blade. I came back to get them replaced before my year is up. And they told me no, because I had to take out an extended warranty, this is a scam. I will never shop here again. So if you do come here , be careful of what you buy and ask about warranties , but i'm done here , I'll go to autozone , people are more polite
Alex R.
They are a scam. I’ve been waiting nearly 15 days for a refund on an order I purchased with my debit card, yet they still haven't returned my money. To make matters worse, they later claimed they issued the refund as a gift card—one that I never actually received. They scammed me out of $44.05 after I made an online purchase and subsequently returned the item at one of their physical stores.