Advance Auto PartsReviews of advanceautoparts.com

One customer in the store in front of me helped him for 15 minutes while I waited to be helped to get a tail light.So I walked out.

Sell my a damage part and no help

I will not buy anything from this retailer 1- they sell defective parts 2- the associates are rude 3- they don't honor warranties 4- basically they are theives

Terrible experience, same day delivery is a terrible service, this company is taking advantage of the costumers. I did a purchase Yesterday, and y pay for the same day delivery, I talked to costumers service today and they say that mi item is coming to my home in 3 or 4 days more this service is complete joke.

Terrible experience. Ordered an item yesterday that was on sale, showed in stock, next day order cancelled with no reason. Contacted support and they said warehouse was out of stock, but still shows online. Bought a different model of it, checked stock, and same thing. Order cancelled. Customer service has not be helpful other than just confirming the order was cancelled. They need to fix their online system if it is not connected to the shipping warehouse stock levels.

I can't recommend advanced Auto parts. I just had a nightmare experience. I ordered online last night. It suggested one more product at the checkout I said okay. Then it says sorry out of stock remove item I removed the item. It was a order to pick up. After the order was completed I see that removed item for $6 is being shipped to me for $10 shipping. I call customer service first thing in the morning as soon as they opened. They said sorry nothing I can do. So I'm getting charged $16 for $6 item that I removed from my cart and never even shopped for.

Needed two side mounts battery bolts. One person working in store, two outside installing wiper blades etc. six people waiting to pay, I just wanted to know where to find the bolts and waited 15 plus minutes. Found the bolts at $6.99 each, more than double what they cost at Walmart. Went to pay and now 5 people ahead of me. Took me well over 30 minutes to be ripped off.

Where to begin? I was an employee for Advance Auto Parts for less than six months before I decided to move on from the company. I wasn't just a regular employee, I was a GM for the company. When I first hired in, I was told many different things, most of which were lies. The DM was distant and never around; almost as if, he was scared to come into the stores. They love to micromanage everything, and I mean everything, but why wouldn't they since they're never around? It was a blessing and a curse to be honest because they were a nitwit and couldn't even use the register themselves. Getting back to micromanaging, as a GM you should have control over who you hire and fire. With this company, be prepared to run a store with your hands tied. They don't want expertise. No no. They want lifeless husks working in their company, that's why they only offer minimum wage and slightly above that for Full timers. Which let me say, you cannot hire anyone with auto mechanic experience at $10/hr. As a GM, be prepared to never hire and work 14hr days 6 to 7 days a week because your help is unreliable. This is absolutely the worst company I have ever worked for in my 20 years of experience. If you're thinking about working for this company, don't, because there are way better positions out there that offer more for your life and career.