Advance Auto PartsReviews of advanceautoparts.com

I will NEVER step foot in columbiana store ever again,I was walking around just window shopping and putting ideas together for my truck while waiting for the young lady working to write up a return I brought in, as I casually browsed around the store another employee hollered across the store and asked me if I was going to buy anything or not.I couldn't believe he said something that rude infront of other patrons. I politely responded what I was doing, signed the paperwork for my return and walked out even though I would like to have punched him right in the mouth! If that was my employee talking to my customers that way I would fire them on the spot!

I made an online order to be shipped to my home. First off, they prepare the item I have purchased for shipping and gave me a shipping number. I waited for 1 WEEK yet the package hasn’t moved. I reach out to UPS, and they say there is no package. I contact Advance auto parts and they told me, “we never physically prepared your package, we apologize.” So I had to RE-ORDER, charge free, and now it has been stuck in customs FOR 5 DAYS already because it’s lacking information… here we go again Advance auto parts… Every customer support agent I have spoken to gave me DIFFERENT information and even WRONG phone numbers to call to best support my issue. Legend has it, I’m still waiting for my package, the legend is true… I honestly can’t with this business and they just lost a customer! I will always tell others not to order from here!!!

Poor service they sent me wrong battery they won't replace or refund my money i lost out on $200 and got the nerve to offer me a $20 coupon like that going solve the problem. Im very upset and also someone supposed have called me to fix the problem no call yet I went to all the advance auto stores no one will help me talk about they don't return batteries tale my advice don't order a battery off line bad idea smh very unsatisfied😡😠

Prices not as listed on shelf Went in for a license plate holder; the sign on the rack said it was $10.99, the price went up to $15.99 when I got to the counter. Found one, better quality with screws on Amazon for $10. The one in the store for $15 had no screws. You had to by them for another $5. It was my first time in this store and the last.

I bought an alternator from them and it didn’t last no more than a couple of months. I called them to ask about my warranty and they said I have never bought anything from them. I will never do business with them again!

Rio grande NJ store, there is a guy name rich in there that has the worst atatude I have ever seen,I'm a union machanic for 25 years,I try a stay with advance auto,but today I walked out,iv used that store 100 times,but never again.went to auto zone,in an out.

Advance Auto Parts Everett, the commercial representative Dino is rude and yell at costumers. All orders in that store is always late, he give us a time when the part will be available, and they never on the time. I questioned him reminding him of the time he had given me, and that now, I had a client at the shop he yell at me saying: do you wanna or not, now is going to be another time if you don't wanna I can cancel ? If I tell a costumer I can fix their vehicle tomorrow afternoon, the client will be there at that time, likewise if the store representative tells me that the parts will be available at a time it need to be at that time.

303 E Pawnee St Wichita, KS 67211 I bought a clutch for a 03 eclipse and they sent me the wrong one and I went to return it and they never sent a return address and they said the only way to do a return on it was to bring it to them so I had to drive 1 an 30 min and they returned it to the wrong person.. I was having trouble with my car when I was there and they didn’t try and help at all. And now it’s been 7 days and still have not seen a return would not recommend them to any one