Advance Auto PartsReviews of advanceautoparts.com

Visit advance auto on Grafton Rd in Worcester I had brought head light for my car about 8 months ago from another advance auto close to my job. I brought the light with a warranty and went Grafton Rd to replace the head light that was warranty. The employee in the store told me that I had to go back to the store I purchase head light from because the all of advance auto computer store are not link and will not be able to see the warranty. That day let me know that I will take my business somewhere else when have to buy parts for my car.

I have been in contact (email) with the corporate office many times since 1/1/2021 about my login issue. they completed some kind of upgrade to the website and I can no longer log in. eight months later corporate CSR have not fixed / correct this issue and they have stopped responding to my trouble ticket. The local shops state having the same issues and corporate just does not care to correct it. I would give Advanced Auto corporate negative stars if that was an option, the worst of the worst!!!!!!

We called someone over, and the person coming here showed up in a silver car. Then he did nothing but break our porch light while "fixing" our lights. I'm getting a refund...

I wish there was a no star rating. I made online purchase with a pickup at the Advance Auto Parts on 560 Wethersfield Ave. Hartford, CT. What a nightmare before even talking to anyone as no one acknowledge the long line of customers who were waiting for service (keep in mind there were about 6 people working (mostly in the back no where to be seen) one outside talking not sure to a previous customer a young lady for the entire time that the line was just getting longer. Finally Jose asked if he could assist I stated I was there for pickup for an online order this is the second time which I have bought these only to find out once again that the place only had 1 of the 2 Honda Car Seat covers which I purchased online with a confirmation email stating items were available. So once again he called and stated he would order and I can pickup the next day at that point I called my husband who due to his job could not answer to make sure this would be ok and Jose stated he would give me a minute to make the call (Well lets just say Jose was not seeing for another 8 minutes while once again the line only getting longer) when he finally came back I told I would call him once my husband returned my call to confirm the order of the Seat Cover. Jose stated that he was actually getting of work at 3:30 but that anyone in the store could help me when I called in. Well after 4 calls and waiting for 32 min (the first call) and 27 Min the last call (which a young man put me on hold only to never come back to the call. Horrible service . Not the mention the mask mandate became a requirement yesterday in Hartford for all indoor business/building not one of these folks were wearing a mask or requiring customers to do the same. So I will be calling for a full refund this am.

So peep this you'll . I had two interviews with Advance Auto Parts for a site analysis job using GIS. On the second interview they give me a site analysis assignment for all the auto parts stores on Midlothian , and the thing is to compare pros and cons of what would be a better site. The manager then states we will be in touch but might be awhile cause their manager is on vacation. Two weeks pass by I contact today and they say we went a different route. I go by the new Advance Auto Parts and see a sign on the side which I suggested and did criticism on. So basically they used me for information on the sites and then used it , then didn't even have nerve to contact me back. I'm beyond heated. Used to like advance auto but they left a sour taste in my mouth.

I purchased an alternator at one of the other stores went to another one because his alternator was bad the manager of the store Scott was rude very rude will never go back there again may not even go to Advance auto ever again the other store the people were nice but they had no clue save your money and go elsewhere. Just an update when I returned the alternator they marked it as customer didn’t need it and put it back on the shelf even though it was defective I also have a checklist that said that the light was checked when it left the factory that it turned the light off no it doesn’t that just goes to show you they’re a bunch of crooks

Ordered parts offline from advanced Auto wanted to parts looked used in returned because they had a crack in the rotor. Would not use this high price company with cheap parts. My mechanic had to do the job twice and buy parts from somewhere else. Save your money and use better companies

Never buy a battery here. Had a 10 month old $170 battery fail to keep a charge. They charge it a couple of times, it reads, on their meter, that the cranking amps are down 70 amps and the manager says, "that battery is good as hell! Right after that experience I purchased a Cartman load tester and it read “weak”, which means it’s under 200 amps. That tester is accurate, because I tested a new battery and it came back exactly as rated, 900 amps. Bottom line is that Advance will not honor their 3 year warranty, and I believe they have deceptive test equipment. I will never step foot in an Advance store again.