Advance Auto PartsReviews of advanceautoparts.com

Had an Autocraft platinum battery that went dead. only 2 years old. Took it in and the store would not honor the warranty because they discontinued the batteries and have no record of my purchase. Manager claimed they have not sold Autocraft products for 4 or 5 years. Not true as my battery is stamped 8/2019. Platinum batteries aren't cheap. Beware of Advance. They will rip you off.

You definitely do not wanna work for this company. They have no respect for their employees whatsoever. You either do what you’re told to do or you don’t have a job and then they subject you to all kinds of negativity. You do not want to work for this company

Advance auto parts is a joke. Their own employees say they advertise parts they don’t even have. I ordered a pair of slime tire sealants they had listed online at a discount price, I paid for them and went to pick them up. They gave me the runaround and finally said it was a mistake and they could not give me the parts because the price was wrong. Isn’t that false advertising? Made me waste my time and gas. Screw you advance auto parts!!! You crooks!!! Don’t call their corporate office or customer “care” center because they are in on the scam also.

Staff did not greet me nor had mask on which Illinois has a mandate. Staff was rude not helpful. Major point is there core charge of $10.00 for your old battery. Which I did not have w/ me. Customer service informed for refund which attempted but that was a big joke. $10.00 RIP OFF

Terrible policies and customer service. I should have just gone to Autozone. Never again will Advance Auto Parts get any business of mine. Save yourself the trouble and go anywhere else for what you are looking for

I bought this $159.99 battery for my Toyota Corolla on Feb. 18th, 2020 from them. In less than two years, I had to jump the battery 4-5 times, even during daily use. The battery got 3-year free replacement warrantee. But when I went to the shop in Rockville, MD (Store#8979) today, the tech checked the battery and told me that the battery was fine and refused to address the issue. What got me really upset was that the tech claimed that I would have to start/use my car once every three days otherwise the battery would drain and die because I told him the most recent incident was after parking there for 5 days. This is hilarious! I told him that my other cars sit there for a month with no problem, and he claimed that he knew batteries better than I do as he spent $40k of tuition to study cars. Never trust their warrantees! They are just scams.

I purchased radiator fan 2018 doge ram 3500 But they sale other people why I’d not no because when I come back they already sale 7129 staples road Bad service in this area. I told them hold for this part but they didn’t for 10m crazy

Bought an AutoCraft Platinum agm battery from AdvanceAuto online because it seemed to be a good deal and my current agm battery was about 8 years old although working fine. After about 2 months I come home from a long weekend after leaving the car in the driveway for about 5 days without running and its dead. I put it on the agm battery charger for about half a day and it started up.. again a couple weeks later same situation.. I take this lemon down to advance autoparts and first they tell me they cant locate my order since I ordered online so if I dont have the receipt i'm out of luck (I have since found the receipt). Then they put the battery on the quick charger and tell me its fine.. well Ive gone through this dance about 5 times now.. this battery will take a charge but it wont hold it for more than about 48 hrs if not in constant use. These guys will tell you anything to avoid replacing the battery that is under warranty.. they'll ask you if you drive it, then they'll tell you you have a parasitic drain even though the battery I replaced was 8-9 years old and still working fine.. then they'll charge it and say its good like you are a moron and don't know how a proper battery should perform.. avoid! The overseas advanceauto online support was completely useless and suggested I take it back to the store lol..