Advance Auto PartsReviews of advanceautoparts.com

On several occasions the advance auto parts from ponce in obispado street,failed to honor me there special prices and charged me the regular price.Called them and they told me it was my fault because it has happened before.Clearly you cannot trust this company and have to double check your transactions, and be aware in the way they are going to treat you.

Bought a 8.00 bulb for my jeep light. When installed bulb was blue instead of white light . Took back to the Turnersburg store to exchange for white light with no receipt. The young ladt looked up receipt by my phone number ,told me whoever did the transaction did not use my phone number. Would not let me exchange or refund the bulb. Here's the good part drove to O'reily, next door, who took back the Advance Auto bulb and gave me credit. I operate a bussiness with 160 employees and we meet on March 17th to discuss our customer service. I could not have bought better material for this meeting! I enjoy building and maintaining cars and probably spend 2-3 thousand per year with Advance, for the past 10 years or so . Guess who I will be buying from going forward. Thanks,James

I would recommend (NOT) to purchase anything from this parts store!!!! The service was unprofessional and disrespectful.. AutoZone or Oreilly's will get my business. 75% of the time the part is wrong and and I have to take it back, my time running around trying to get the correct part becomes a hassle, so I recommend to not waste your time with this store....

Took my money for parts that never arrived

I had my battery replaced at 5621 Riverdale Rd, College Pk, GA. Since then, I had to have my car jumped off 3x's. The man who changed my battery didn't even work there, knowledge I didn't even know about. This fool changed the battery without cleaning the terminals. He lied and told me I needed a starter. I think he was in cohoots with the young man who sold me the battery. This fool said he was a mechanic, if he is I wouldn't trust him to fix a bicycle. If I were you, I would not go to that store. They're a bunch of crooks.Btw the manager gave me a new battery but before that, she asked if I wanted another type of battery which was more expensive. Girl, hell naw. Anyway I would stay clear of that store.

Since Advanced Auto bought out Carquest, the quality of parts are down with a chance of getting 2nds. We installed the higher quality spark plugs in the Honda and started having problems. Ended up having to take to Honda service for another $300. Did have a shop account but I guess someone pocketed a cash payment and it was never marked as paid so they cancelled our account and sent someone for collection. They would not accept the paid receipt so all in all, I gather that it is no loss after all.

ADVANCED AUTO PARTS IS THE WORST AUTO PARTS STORE OF THE CHAIN AUTO PARTS STORES..THEY REFUSE TO PAY FAIR LIKE THE COMPETITORS PEOPLE COME AND GO BECAUSE OF THAT...THE PEOPLE THAT WORK THERE WHILE NICE ARE FAR FROM PARTS EXPERTS

Not worth ur money, they do not honor their warranty, u pay for the lifetime and when time to change it out they play its a limited life time, bought a fuel pump a few years ago and when tried to change it out they said they only do a 45 day warranty but would give us a 20% discount on a new fuel pump that cost 250.00, go to Auto Zone where they honor their warranty without questions!!!!!!