ADHD OnlineReviews of adhdonline.com

The most dishonest, scamming, misleading farce of a healthcare company. You will never, ever receive a response in needed time. They screwed up my medication refill quantity and will not fix it. I have been with this company for over a year dealing with this. From the time I started NONE of their doctors are the same. They are all new and change monthly. You will most likely not get the same doctor twice. They are liars. Rachel B is the nastiest support agent I’ve ever dealt with in my life! No empathy or care! Instead of empathizing and humanizing me they threatened me when they’re the ones who made a mistake forcing me to be without medication for days. Insanely sociopathic behavior to be coming from a “customer care” agent. Find a different job! Gladly going to another healthcare provider.

They have been most helpful with everything, communication, follow up appointments and I am comfortable with my physician and his assistants.

No help at all. Go find a therapist that can actually see you in person and do a real evaluation. A pointless exercise in trying to find help. ThNk you very much for nothing.

Don't waste your money. After I spent considerable time and effort carefully filling out the assessment, I received a rather quick response that led me to believe that no serious consideration could have been put into reviewing my results. You might say that I'm dissatisfied, because I didn't get the response I was looking for, but that's simply not the case. Many of the questions were based on childhood factors, however I'm a middle-aged adult. It may be that current research hasn't caught up with adult onset ADHD. This program may work well enough for classic ADHD in children and younger people, but if you're a struggling adult, look elsewhere.

This company is a scam, as everyone else says. They discharge you from the practice if you request a refund for services not rendered. Do NOT schedule an appointment with Nicole Falcon. She makes false claims about what transpired during the appointment. She is rude, uncaring, and distracted during the call by her cat, which she attends to more than the patient. Not once did she attempt to remove her pet, but she continued to play with it while speaking and had to refocus herself multiple times. This company is unscrupulous. Please read all the other commenters who have been taken. They refuse to refund any client in no uncertain terms. Their terms state that they will go after you and report you to the credit bureaus if you attempt to perform a chargeback. They will also charge additional fees if you do so. I wonder if this is even legal because I’ve never heard of any business doing this. Once you file a complaint, they will discharge you from the practice. This is another excuse for them not to refund you. They have so many loopholes they can’t be anything other than a scam. They either don’t have enough providers, or they are so horrendous that they must include all these disclaimers. The initial consultation wasn’t even completed in our case, as the provider abruptly excused herself. Even though we did not receive our due services, we are being denied a refund. You also cannot reach your provider through the portal, but you must speak with agents who are not medical staff. If you receive a promise that a representative will call you back, you will not. No one will contact you. You will only receive curt replies to email requests; none of your messages are reviewed or responded to in the portal. However, they will all falsely reflect their statuses as “solved.” Their responses to negative reviewers are boilerplate mush, after all their passive redirections and hand waving. One more comment I need to make about Nicole Falcon is that I finally realize that, instead of being sincere in her assertion that our situation was complicated, she was saying that she didn’t know what she was doing. If you have more than one diagnosis, YOU WILL BE “COMPLICATED.” If you have a pulse, YOU WILL BE “COMPLICATED.” This belies the fact that many people are many things at one time. This NURSE PRACTITIONER is OUT OF HER LEAGUE, as so many are. People need help, but they have this poser working on staff in a fast-paced setting that demands making accurate assessments with abbreviated records and information. She has a medical director and/or other support staff that oversee her work and the daily operations, which is common in many clinical situations. But SHE is the one who needs the safety net of an office environment to dispense her medical judgment to get more practical experience…Not US, the client, who have been discharged due to her inexperience. This company is a sad excuse for whatever they claim they are trying to do. One more thing. Good luck finding a clinician who can accommodate your schedule. P.S. She could've referred us to another staff member with more experience, but she refused to do that also. The only other provider serving our state is a doctor out of Chapel Hill, yet this was not considered for some reason.

DO NOT USE THIS COMPANY. They do not care about patients. They care about money. $169 for a 5 minute video call to prescribe medication. And then you ask for your rx to be filled and it takes weeks to get a response just to be told you need a new appointment which isn’t true. They should be shut down and I hope someone files a class action lawsuit.

I was always intimidated by therapists' offices and was afraid to face what might be an ADHD diagnosis because of the stigma. I fought the idea for years. When I finally did start seeking help, every single psychiatrist's office in my county had a wait of about 3 months, and at that point things were dire. I found ADHD Online, and it made a years-long struggle feel completely private and painless. I am doing better at work now, and found a treatment plan that works great for me. It was a huge relief, and I never could have done it without ADHD Online.

Helped me figure out if I had ADHD, and once they did, helped me to obtain treatment. When there was a shortage of meds, my doctor helped move heaven and earth to find a place that could fill my script