ADHD OnlineReviews of adhdonline.com

They ran an ad in Feb for a deep discount ($99 instead of $179) and indicated that the discount was a rare thing - so I paid full price to sign up for their assessment - WHICH I DID NOT NEED SINCE I ALREADY HAD A DIAGNOSIS - and then the same ad ran again in March. I very politely emailed and asked for a refund due to the confusion etc. and received a response saying "thank you for reaching out as we are always looking for ways to improve customer experience but we are not able to refund you" - which is such ridiculous language as you are ABLE to do whatever you want. Business practices that are un-empathetic, un-kind, and un-compassionate. Also, in that assessment I carefully detailed my medication dosage and how long I have been taking it and explained I am only looking for a new provider due to moving...and still, when I had my appointment ($199) I was told by the provider that she would not prescribe the same dose and would only prescribe a significant decrease, with a goal of decreasing more. So now I am out $378 and still don't have a prescription. It's so hard to move and get an ADHD prescription - you almost have to start all over, which is exhausting for people who are often already quite exhausted. Clearly they are not really thinking about their literal client base with their policies.

This service has been terrible. It has been 2 weeks and I have spent $600 and was diagnosed with ADHD through them and have proof of an ADHD diagnosis from many years aho and I was even prescribed medication for this ADHD many years ago and they have still not gave me any medication at all. This whole process has been very troublesome and has made me very upset and frustrated and just overall sad and disappointed.

Do not use this service. Did some digging on the psychologist who did my assessment, shes not licensed in her own state,her state denied it,because she did not do a proper residency.She came from one of those unaccredited/paper mill universities, where they hand out diplomas if you paid them enough. I saw she had a license in another state where she clearly did not qualify . This genuine fraud. If you were they "diagnosed" do not beileve and find a actual psychologist who comes from a accredited university and can practice locally in their home state.

When something sounds to good to be true it usually is. Well that’s this company. I have been struggling for so long and I was stupid enough to go along. Long story short, I “passed” their smart assessment “ stating I suffer ADHD combined type. I have for years and have been off and on medication for years as well. After paying $179 for that I was stupid enough to pay $199 for an appointment on December 28,2023. The NP was totally disinterested in what I was saying and was admit on putting me on a medication I had never heard of, Qelbree. I asked point blank why she just couldn’t put me on low dose meds I had taken before, Ritalin or Adderall. She told me that they had BAD interactions with one of my other medications and Qelbree would also HELP me with my severe anxiety. I found out my insurance will NOT even pay for this medication, thank God they didn’t. This medication was only approved for adult used in 2022 and cost over $600. I then looked into the medication myself and found out it is a Sel-NARI , which is exactly the family of drugs I TOLD her I could NOT take because they make me suicidal. The first warning for this drug is suicidal thoughts/attempts mental mood changes, PANIC ATTACKS, depression. Furthermore it does have interactions with the one medication that I’m on that she seemed so concerned about, The interactions ranging from dizziness difficulty concentrating impairment in thinking and judgment to COMA. I talk to the pharmacist about the interactions with that medication with Ritalin and Adderall and was told that they have NO interactions with that medication. So the NP either blatantly lied to me or she knows nothing about the medication‘s that she prescribes, either way she put me in a very dangerous situation. This has put in worse shape than before I even started. I have been trying to get someone, anyone to help me with this situation and all I get is check my portal and emails about how my insurance won’t pay for the Qelbree. I really feel I should at least get a refund for $199 appointment that put my life in danger, I’m not asking for a refund for the $179 for the “smart assessment “ because I got what I paid for there, but I do NOT feel that I should pay $199 to have a NP scribe me the wrong medication. So for a company who says their whole mission is to help people with ADHD, they did NOT do that for me at all. I still can not even get someone to discuss what happened. Not by email and I can not even get through to a person EVER on the phone. So I guess I learned a very expensive lesson. I am just so thankful my insurance company did not pay for that medication because I don’t even want to think about what could have happened if I had taken it

I had a great experience with adhdonline to be honest. Little expensive but everything went smoothly. Had my first appointment this past Thursday and the doctor I saw was pretty thorough and did well I think on finding a medication that works for me. I was on ritalin as a kid which worked then and she felt it would be a great start to my treatment now 20 some years later. Put me on 10mg twice a day and it's working

I was not able to attend an appointment due to technical issues at the appointment time and immediately called, left a voicemail, and tried the livechat. But since it was past their "hours of operation" there was no one to assist and the live chat was just a bot. So I am out the money and did not get to see the provider. They offer no alternative methods of communicating with the provider if the technology fails and no admin or IT support after 5PM. What a waste of $169.

BEWARE! They are legal scammers. They have the lowest score on BBB. This is how their scam works. They will charge you $180 and make you answer questions. Then they send you a quick message denying you from some unknown unverified “psychologist”. They will say you don’t need help or they couldn’t figure it out. And you can’t get a refund. They are skimming money from people needing help bad. This is a scam don’t waste your money. They are criminals disguised as a mental health website. They pretty much robbed me and they will do it to you. Save your money and go to a real place with a psychiatrist not this legal scam website.

I completed and submitted the assessment online. I was given an "unspecified" diagnosis rather than ADHD because of co-occurring generalized anxiety (if you read the literature, not uncommon). The report written by the psychologist (whose license had expired in my state 6 years prior, does not participate in the telehealth registry, openly expresses an anti-diagnosis and anti-medication perspective in her private business, and describes intentionally granting less than appropriate diagnoses on a podcast) contained inaccuracies and typos. No attempt was gather additional information necessary to make a determination beyond "yes, you meet diagnostic criteria except that you also anxiety and childhood trauma." I was told maybe I should meditate. Managing ADHD-like symptoms is simply a matter of mental fitness. When I contacted the company, I was given the option to provide additional information to the provider (with no guidance on what additional information would be needed for a determination of whether the disorder was present or not, which is the service the company claims to deliver even in other responses on this site) and was repeatedly denied a refund. The company's response says it all. A total lack of accountability and failure to address any of the described issues.