ADHD OnlineReviews of adhdonline.com

The person I waited over a month to meet with hung up on me three times. Remains to be seen if I will ever see a refund for the money I spent. Please do not make the mistake I did. Do not give these criminals your money.

STAY far away from these scam artists

If I could give a -0 star, I would. This “company” wants your payment information in trade for a test you can find free on the internet. They’ll charge you immediately for being “seen by a doctor”. Customer service is non existent. I’ve reported them to the FDA and anywhere else I can find. I’ve blocked them from my payment account- they still have no trouble attempting to charge my card twice a day. Seeing similar reviews everywhere confirms this nonsense scam company preys on the community looking for genuine assistance. If you’ve had a similar experience, I encourage you to report them.

I told them I was diagnosed with a disorder as a child. They said no and told me it was a different thing even though I don't have the symptoms for it. I asked for a refund and was told to do a re-evaluation. I did so and the same doctor just reworded their original form diagnosis, again not taking into account anything I detailed. I was again not given a refund and told tough luck. In my opinion, this place is a scam. Their evaluations look to be very formulaic, to the point of not taking the patient's input into account. I was given no actual room to advocate for myself. They just want money.

They will not respond to medication refill requests and constantly wait until after your 90 days to then tell you that you need a new evaluation. I am absolutely appalled they can call themselves a legitimate business. I asked for a concession on the fees since it was a delay on their service and was just told no.

Where do I start? They took my money quick, did the assessment quick, gave me my results quick. But when I had an issue or a problem or a question or any concern at all, they sent me through this stupid email process where they say they received my general help request and then it’s a bunch of email back-and-forth,not from them because they NEVER get back to you in a reasonable amount of time ,and when they do,nothing is actually done! they don’t treat you like you’re a patient! they don’t care! they don’t check in! you can’t contact your doctor! You can’t get any type of help on the telephone, nor can you get it online. The last several months of my life have been more complicated than they ever were before ADHD online. The only good thing that came out is that I actually found out that I have ADHD, but anything after that was a joke. I could not receive adequate help. I don’t know who they have answering the phones but the people don’t care nor do they get you any results. It’s a bunch of back-and-forth nonsense and they should be shut down. Clearly, there is something wrong with The entire process. I have sent so many emails to them that I lost count. I’ve even reached out to the head person supposedly in charge by email and he sent me an apology and said that they were not doing what they should and he apologized but they still never resolved anything. I paid for a visit and was given three months prescription, but was only able to fill one month and then was asking if I still had any refills and I still don’t know if I do because they never responded. All they did was send an email back saying that they received my general help request. What a joke. It started falling apart at the end of September and then there was a medication shortage, but they were doing nothing to help me. I had to do it all on my own and then when you find a pharmacy that has your medication and you let them know that you want them to transfer your prescription, they take well over 10 days to even get back to you, and by that time the pharmacy may not even have the medication again. I could go on and on about how unprofessional they were on the phone, I could go on and on about the fact that they took my money so fast but when I actually had a problem or question, they were nowhere to be found (all you hear is crickets chirping). I hope somebody reaches out to me to ask me about my experience, because I thoroughly feel that I was treated poorly and it’s not up to standards and it doesn’t compare to a doctor nor does it compare to an office visit, it’s them taking your money and then they don’t care when you actually need help, they just give you the big old run around. BTW, I still haven’t received an answer. I am done with ADHD online, and I hope that somebody contacts me about this entire terrible process, all I wanted from the start was to better myself! It turned into a nightmare

If you live in CA do not go through them. I paid $200 to be seen for a prescription only to find out that there is a law in CA that says pharmacies cant fill the prescription if its telehealth. I tried 6 pharmacies. They advertise getting a prescription even though there is no way you can get meds with that prescription!

Diagnosis was thorough, and my doctor is kind and very knowledgeable, but the customer service is garbage. They do not respond to emails 90% of the time, the wait times are absurd, it seems like they have one person on staff taking ALL phone calls at a time. With so many major pharmacies refusing to fill Rx from online doctors, you'd think they would make it a priority to know WHERE their patients could get meds filled, but instead you get stuck calling around all of your town trying to find somewhere with meds in stock. If they would hire more people and be more efficient with the customer service, it would be a great online system of care. But as it works now, it's pretty impossible to use.